Customer Experience Specialist@Best Practice Software
Verified
Jessica Ramsey is a dynamic Customer Experience Specialist at Best Practice Software, where she leverages over eight years of industry expertise to enhance client satisfaction and streamline service delivery. Known for her innovative approach, Jessica has successfully implemented customer feedback systems that have increased user engagement by 30% over the past year. Her passion for creating seamless customer journeys has earned her multiple accolades, including the company's prestigious Excellence in Service Award. Outside of work, Jessica is an avid traveler and volunteer, dedicating her time to mentoring young professionals in the tech industry.More...
Melissa Dobell
Stream Manager, Account Management@Best Practice Software
Verified
As Stream Manager, Account Management at Best Practice Software, I have successfully overseen and managed various client accounts to ensure customer satisfaction and retention. I have implemented effective strategies to improve account management processes, resulting in increased efficiency and productivity. My leadership skills have enabled me to build and manage a high-performing team, fostering a positive work environment that encourages collaboration and innovation. I have also played a key role in securing major accounts, significantly contributing to the company's revenue growth.More...
Pete Morgan
Director@Pete Morgan Technology Pty Ltd
Verified
I design, build, and deliver IT infrastructure — I work at the planning table, the data centre, cloud environment, and the construction site.
18+ years in ICT across island resorts, government buildings, commercial construction, enterprise offices, and regional businesses. Currently delivering a full cloud migration for Best Practice Software — transitioning endpoint management from SCCM to Intune.
Principal Consultant at Pete Morgan Technology Pty Ltd.More...