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Work Background
Piller SURApplication Engineering
Feb. 2024Brazil, ItupevaPreparation of commercial and technical proposals, selection of mechanical vapor recompressors and preparation of costs, interpretation of technical drawings, operation of data in the ERP system, preparation of process and project controls in VBA with dashboards. Managing incoming/outgoing requests, purchase and sales processes (import/export) and technical assistance services in the field, as well as implementing general conditions for external services.
LCI Ventiladores Industriais LtdaTechnical application
Dec. 2021 - Feb. 2024Brazil, ItupevaDrawing up commercial and technical proposals, selecting industrial fans and drawing up costs; interpreting technical drawings, opening sales files.
Reitz GroupJunior Application and Sales Analyst
Jan. 2020 - Nov. 2021Brazil, ValinhosPreparation of commercial and technical proposals, selection of industrial fans and preparation of costs, management of incoming and outgoing requests; interpretation of technical drawings, preparation of Technical Purchase Specifications, registration of materials for sales and purchases; inclusion of data in the new ERP system, preparation of process sheets, step-by-step monitoring of inclusion in the ERP system, management of process notes at the factory.
Reitz GroupTrainee
Mar. 2018 - Jan. 2020Brazil, ValinhosPreparation of commercial and technical proposals, selection of industrial fans and preparation of costs and preparation and monitoring of KPI.
Grupo World TennisSaleswoman and cashier
Dec. 2015 - Feb. 2018Brazil, São PauloSales, customer service, store organization; customer service, fiscal operations, preparation of spreadsheets and presentations, daily sales control, receipt of goods, stock control, receipt and issue of invoices.
VOXLINE Contact CenterTeleoperator and Monitoring and Quality Analyst
Jan. 2012 - Jun. 2014Brazil, São PauloSatisfaction surveys, customer service; service monitoring, quality analysis, preparation of improvement plans, assistance in team training, application of feedback, external visits and presentation of weekly results to the company's board of directors.
C&ASales advisor
Nov. 2010 - Dec. 2010Brazil, São PauloStore organization, customer service and card sales.
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