No Blink Media LLCSenior Network/Security Engineer
Sep. 2010 - Aug. 2015Phoenix, Arizona Area• Served as the customer-facing technical lead, overseeing the design, procurement, implementation, and security of enterprise networks, leading to a 25% increase in client retention. • Led WAN upgrade projects, optimizing network performance and reducing latency by 30%, ensuring secure, high-availability cloud and on-prem connectivity. • Configured secure IPSec VPN connectivity between multiple sites, enhancing data security, remote access, and Zero Trust architectures for distributed environments. • Negotiated and managed ISP service-level agreements (SLAs), ensuring cost-effective network services and achieving 15% cost savings while meeting client security and performance needs. • Led teams in network performance analysis and troubleshooting, resolving latency issues and improving network efficiency by 20%, strengthening security monitoring and cloud traffic management. • Managed regional teams in deploying Cisco VoIP technologies across hundreds of locations in the U.S., standardizing secure communication systems and reducing operational costs. • Directed hardware installation teams, coordinating data center operations, remote server management, and network security configurations, ensuring seamless cloud integration and minimal downtime.