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Network Power100+ people
Roles
🔥100%
Startup Founder
Geos
🇧🇾100%
Belarus
Work Background
Hyatt Place Montréal DowntownDélégué Commercial, Groupes / Groups Sales manager
Oct. 2022Montreal, Quebec, Canada
ZohoRegional Sales Manager
Jul. 2021 - Sep. 2022Montreal, Quebec, Canada● Recommend creative and personalized business solutions based on rigorous analysis to raise performance, lower the operational cost, and simplify communications with software and process automation.
● Created a list of our 120 top clients founded on current sales and potential sales
growth and contacted them to upsell the service, ensuring higher revenues with a
25% close rate.
● Implemented our system for 2 of my consulting clients and got certified to have
the necessary knowledge to help our client needing technical support in French.
● Present up to 5 webinars daily to showcase our solutions to new potential clients
AccorTravel Service Executive
Jan. 2020 - Apr. 2021Homebase● Meet and/or surpass expectations while ensuring an extraordinarily high level of customer support for Accor hotels worldwide, the 300 most elite participants of ALL loyalty programs. ● Understand the guests' needs and reflect them so that their experience consistently exceeds expectations. ● Listened proactively to the customer's voice, detected gasps, and offered ways to boost customer engagement and conceive engaging program features.
Collège April-FortierTeacher and Digital Marketing Manager
Jul. 2019Montreal, Canada Area● Designed two 15 hour courses, Web Marketing and Group Travel Packaging and Management. ● Facilitate innovative training experiences and hands-on learning. ● Engage in digitizing the travel industry, teaching how to reduce costs, increase sales and performance, and help develop customer service & loyalty using digital marketing and software.
My Digital TripDigital Marketing Consultant
Apr. 2019Montreal, Canada Area● Generate a website audit and optimize page SEO and technical performance to increase rankings and improve user experience.
● Create an editorial calendar and content marketing strategies to reach the consumer at each step of the buying process with social medias and improve keyword rankings.
● Implement a CRM and other software to automate processes, reduce costs and boost overall performance and sales.
● Maximize ROI with monitored campaigns through an effective keyword strategy and an optimized, top-performing website.
Sunwing Travel GroupDirector of Sales
Dec. 2015 - Nov. 2018Montreal, Canada Area● Developed strategic Sales & Marketing plans to optimize business development for all divisions and our own hotel brand, Blue Diamond Hotels. ● Capitalized on product knowledge and industry changes to corner emerging opportunities, identify gaps against the industry's benchmark and elaborate marketing solutions with key partners. ● Increased business revenue by 2% through proactive management of relationships and sales team despite exceptional hurricane's season, closing key destinations. Previous position • Group Sales Supervisor ● Supervised a team of 12 Sales Specialists in all markets and designed and escorted MICE and corporate meetings for groups of up to 1000 passengers. ● Collaborated with the destination's team to enhance competitive offers and a switch sales strategy, increasing hotel division sales by 10%. ●Promoted Director of Sales as a result of exceptional sales results, influential leadership, and strategic partnerships.
GODUBAI.CADirector of Sales & Marketing
May. 2013 - Nov. 2015Montreal, Canada Area● Directed the opening of a specialized tour operator in Dubai |Montreal. ● Elaborated a cost-effective online marketing strategy under $2000/year. ● Grant excellent personalized service and operations support in Dubai throughout the high season. ● Generated high profit margins by streamlining operations and workflow and negotiating and contracting room blocks, cabins, flights and tours at competitive rates. ● Built strategic relationships in Dubai to provide our guests with enhanced, unique, and exclusive experiences. ● Performed high-impact presentations.
SunquestKey Account Manager Group
Feb. 2007 - Jun. 2012Montreal, Canada Area● Specialized in MICE and Wedding groups, managed chartered flights, hotel rooms or buyouts, transfers, excursions, and destination events reservations, organization, and pricing for groups up to 1000 passengers.
● Participated in the organization of two major groups of Artists traveling with fans, giving great media coverage and substantial revenues yearly.
●Participated in the organization of two major groups of Artists traveling with fans, giving great media coverage and substantial revenues yearly.
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