Nadine Kerk-Hecker - Executive Administrator, Inovia Capital

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Work Background

Inovia CapitalExecutive Administrator

Jun. 2024Montreal, Quebec, Canada · HybridDirectly support the CFO and CLO (more details to come).

DNV - EnergyExecutive Coordinator - Office Administrator

Oct. 2021 - May. 2024Montreal, Quebec, Canada · On-siteProvide comprehensive administrative support to the Senior Vice President and leadership team, assisting them in various capacities, including managing executive events with client partners and facilitating change management initiatives related to project management software and internal processes. Executive Assistant Support: Enhanced Senior SVP meeting and calendar management, travel coordination, expense reporting, and provided strategic support to optimize workflow efficiency. Cross-Departmental Coordination: Facilitated increased coordination among seven departments, serve as the primary liaison for IT Services, Real Estate, Procurement, and Human Resources. Team Culture Management: Implemented strategies to diminish employee turnover and elevate satisfaction by orchestrating over 10 team summits across North America and organizing regular in-office events at multiple locations. Collaborated with HR to curate and distribute welcome boxes for new hires throughout DNV Energy North America. Office Management: Streamlined operational costs while ensuring fully equipped, functional, and comfortable office spaces in Montreal and Toronto. Contributed to seamless office moves and renovations across North America. Administrative Leadership: Fostered a collaborative team environment among service area administrators by establishing job descriptions, performance metrics, and hiring protocols. Led monthly coordination meetings for administrators across DNV Energy North America to enhance operational synergy.

Panorama Recreation CentreAdministrative Secretary

May. 2021 - Oct. 2021Victoria, British Columbia, CanadaSupported the Senior Manager and three Departmental Managers by overseeing executive administrative tasks while ensuring compliance with governmental regulations for record management and internal safety documentation. Successfully updated SharePoint pages to enhance accessibility and efficiency. Executive/Committee/Commission Support: Provided comprehensive support for executives, committees, and commissions, including calendar management, document editing and publishing, meeting minutes transcription, travel coordination, event planning, budgeting, and expense reporting. Skillfully prepared meeting documentation such as agendas, minutes, and packages, managed calendars, and coordinated events to facilitate seamless operations.

WITS Programs FoundationAdministrative Coordinator

Dec. 2020 - Apr. 2021Victoria, British Columbia, CanadaSupported the Executive Leadership and Board by efficiently managing administrative tasks, boosting client satisfaction, and closed all leads. Streamlined project management by introducing Asana for seamless task coordination, meeting deadlines, and managing budgets, enhancing operational effectiveness. Executive Assistant Support: Provided comprehensive support including calendar management, document editing and publishing, meeting minutes transcription, travel coordination, event planning, budgeting, and expense reporting. Human Resources Management: Developed an employee handbook, negotiated employee benefits, oversaw disciplinary documentation, and managed the recruitment process. Planned and executed all internal and external events with precision and attention to detail.

HSBC Commercial BankingAdministrative Assistant

Sep. 2016 - Dec. 2020Vancouver, Canada AreaContributed to the Senior Support Manager and Assistant Vice Presidents by executing regular administrative tasks while spearheading process optimization initiatives. This included the identification of at least five inefficiencies annually and the leadership of one project each year aimed at rectifying these inefficiencies. Administrative Support: Revamped departmental document processing procedures, resulting in a substantial decrease in reporting errors. Additionally, oversaw special administrative projects such as refining training documentation and enhancing the accuracy of multiple searchable databases. Interdepartmental Training: Took charge of preparing, delivering, and following up on industry-specific training sessions, with a focus on risk management. Consistently provided training to new hires and regional teams to ensure continuous professional development. Team Support: Offered support across various functions, including billing, auditing, system input, lease paperwork, client assistance, and deal funding. Acted as a reliable backup for multiple roles within the team.

Spray-Net IncAdministrative & Business Coordinator

Mar. 2016 - Jul. 2016Montreal, Canada AreaPlayed a pivotal role in assisting the President and General Manager/Director of Franchise Operations by managing regular administrative duties, overseeing human resource functions such as recruitment and onboarding, and coordinating legal projects, including the expansion of operations into the US market. Executive Assistant Support: Provided comprehensive executive support, including calendar management, document editing and publishing, meeting minutes transcription, travel coordination, facilitation of roadshows, budget management, and expense reporting, ensuring smooth operation of daily activities and strategic initiatives.. Project Management: Led coordination efforts for cross-functional projects involving Marketing, Distribution, Legal, Franchising, and Accounting departments, ensuring seamless collaboration and effective project execution. Edited the Company’s Operations Manual, maintaining alignment with organizational objectives and industry standards.

United Way of Greater VictoriaExecutive Coordinator (Contract)

Jan. 2015 - May. 2015Victoria, BCSupported the CEO and Executive Team with regular administrative responsibilities including leading the annual budget planning, producing final budget documentation and presentations. Executive Assistant Support: Calendar management, document editing and publishing, meeting minutes, travel support, event planning and management, budgeting, and expense reporting.

KANO/APPSOffice Administrator

Sep. 2014 - Apr. 2015Victoria, BCSupported the CEO and Founders with: Executive Assistant Support: Calendar management, document editing and publishing, event planning and management, office management, budgeting, and expense reporting. Human Resources Management: Employee benefits, sick day reporting, disciplinary documentation, and recruitment. Planning and execution all staff events as well as all Career and Trade Fairs.

Toombs Inc. SearchOffice Administrator

Apr. 2014 - Jul. 2014Calgary, Canada AreaSupported the Director of Operations with: Executive Assistant Support: Calendar management, document editing and publishing, event planning and management, office management, budgeting, and expense reporting. Project Management: Coordinated projects between Head Office and new operating recruitment office. Human Resources Management: Employee payroll and recruitment. Planning and execution of Career and Trade Fairs.

Department of National DefenseAdministrative Assistant - Risk Management Section

Jul. 2013 - Nov. 2013CFB Esquimalt, Victoria, BCSupported the Director of Risk Management with: Administrative Support: Database management, document editing and publishing, coordinated monthly Workplace Health and Safety Committee meetings and distributed meeting minutes. Project Management: Administered the Return to Work Program by producing all necessary paperwork for injured employees. Maintained and administered the Hazardous Occurrence Database.

Voyageur AirwaysUN Contractor (Flight Attendant, Load Master, EMT, Diplomatic facilitator)

Jul. 2011 - Jul. 2013Overseas (UN - Africa Operations)Supported the Captain, First Officer and UN Staff with: Flight Attendant Support: Verified all cargo and passenger manifests and coordinated with UN personnel, transported UN personnel between duty bases, assisted with medical evacuations, facilitated diplomatic flights between heads of state and directors of UN missions.

Little SorbonneFrench Instructor

Apr. 2010 - Jul. 2011Vancouver, BCInstructed both private and group classes of business students. Prepared all lesson plans and organized materials Offered feedback to the administrator of the school.

Fine Vintage Ltd.Administrative Assistant to the President (Contract Position)

Nov. 2008 - Apr. 2010Vancouver, BCSupported President and Founder with: Executive Assistant Support: Document editing and publishing, travel support, event planning and management and client consultation and management.

A&W Food Services of CanadaAssistant to the Director of Operations (Contract Position)

Jul. 2009 - Jan. 2010Vancouver, BCSupported the Director of Operations with: Administrative Support: Database management, document editing and publishing, data analysis and reporting, and legal administrative assistance. Project Management: Assisted in the development and implementation of a sophisticated web-based operations evaluation program.

Innhouse Hospitality ManagementAssistant Area Manager

Jan. 2009 - Jun. 2009Vancouver, BCSupported the CEO with: Retail Operations Management: Operated a multimillion-dollar private liquor store including ordering, invoicing, inventory, financial reports and hiring new staff. Coordinated a centralized buying plan for 6 private liquor stores. Participated in weekly operational meetings and produced weekly evaluations of all company stores. Human Resources Management: Developed and implemented a training academy to train new management.

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