ManyChatLead Product Analyst
Aug. 2019 - Nov. 2022• Managed and completed 15+ analytical and research projects in different fields: localization, recruitment, support, compliance and anti-fraud, product analytics of web and mobile projects, and defined and implemented health and activation metrics. Achieved $164K MRR growth by researching and optimizing pricing
• Ran 30+ a/b experiments: decreased dispersion and improved the process of experiments design (decreased design timeline from 1 week to 1 day)
• Launched a new product inside the company: evaluated markets, conducted 40+ user interviews, defined metrics, and built the reporting. Manychat Inbox was successfully launched
Hired/managed/mentored 4 analysts
• Created and maintained anomaly detection system for data validation and sanity check. This process helped to quickly highlight 2K+ fraud accounts
• Nurtured data-driven culture: made workshops and wrote articles, created a knowledge base for quick product onboarding