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Work Background
Manager, Business Transformation and Project Management Office
ADNOC Logistics & ServicesManager, Business Transformation and Project Management Office
Jan. 2020Abu Dhabi, United Arab Emirates · On-siteIn close collaboration with the CEO, I have executed strategic business transformation initiatives and informed investment selection and mergers and acquisitions. My most notable accomplishments are listed below: • Drove complete digital business transformation by establishing a highly efficient Project Management Office with specific project systems, plans, milestones, and deliverables across the Group. • Directed the integration of end-to-end digital processes and systems to elevate business performance and meet new demands. • Spearheaded and planned the business transformation of the Mussafah base Operations by leading the ILSP project rollout, managing client relationships, navigating business complexities, and driving consensus among conflicting project stakeholders and executive leaders. • Steered and planned the post-acquisition integration of Zakher Marine International, an Oil Gas Offshore subcontractor, focusing on procedure evaluations, leadership selection and board selection, and new process adoption. • Built and led a high-performing business operations team to modernize the overall business systems and processes through digitalization and automation. • Successfully led concurrent project teams and work streams to ensure project completion within established timelines. • Collaborated with Organizational IT to direct and launch the Enterprise Project Management System. • Managed the offshore team in the planning and delivery of the Integrated Logistics Service Provider (ILSP) project on time and within budget. • Reported project progresses to Senior Management, Concession Holders, and Shareholders of the Group of companies. • Conceptualized and launched vendor system management to evaluate and maintain top-quality, cost-effective vendors. • Strengthened project management capabilities by integrating MS Project, which enabled effective project tracking and monitoring, as well as simplified the project reporting process.
Head of Regional Operational Excellence
EC HarrisHead of Regional Operational Excellence
Jan. 2014 - Apr. 2015On-siteAs the Regional Operational Excellence Leader, I have accelerated cross-enterprise process integration across the Middle East to achieve 100% corporate compliance and implement all change management initiatives. My most important accomplishments are listed below: · Instituted efficient corporate governance and best practices in client management across Oil and Gas, Government, Civil, and Construction sectors to streamline the overall reporting function. · Drove achievement of operational excellence by fostering a positive and high-performance change culture across the organization. · Revamped multiple business processes to reduce waste dramatically and achieve significant cost savings. · Directed the post-acquisition integration of Vectra Middle East, an Oil Gas HSE Subcontractor, including procedure development, leadership selection and training, and new process adoption. · Successfully secured the first-time ISO 9001:2008 Certification by managing the overall due diligence review and ISO Audit processes within an aggressive timeline of three weeks. · Launched several process transformation solutions that elevated operational efficiency, ensured cost containment and boosted staff morale.
Strategy Transformation Sr. Management Consultant
EC HarrisStrategy Transformation Sr. Management Consultant
Jan. 2013 - Jan. 2014Led development, delivery and knowledge capture of transformational consulting solutions to achieve Operational Excellence and ISO Audit issuance for numerous regional and local clients. Focus on business process redesign and optimization, web solutions, M&A integration, and customer value chain analysis. Key achievements • Led internal integration of Oil Gas HSE Subcontractor Vectra Middle East (acquired in 2012). • Remained on site to overseeing day-to-day operations and coach new Director. • Established procedures to support sustainable business growth, QMS and project management. • Led all aspects of due diligence review and ISO Audit processes within an intensive 3-week timeframe, successfully achieving ISO 9001:2008 certification despite previously failed attempts. • Designed and implemented new process transformation solutions significantly improving operating efficiency, delivering cost containment, while elevating staff motivation. • Championed proactive client engagement and experience throughout the project lifecycle to deliver customer expectations, loyalty, and responsiveness.
Manager
Prior YearsManager
Jan. 1998 - Jun. 2010USAEarlier Career Summary (1998-2010): Sales Associate – COLDWELL BANKER RESIDENTIAL REAL ESTATE, Brandon, FL Senior Business Analyst – CONSTELLATION ENERGY BGE, Baltimore, MD Trade Marketing Analyst / SAP Financial Analyst / Financial Analyst – MCCORMICK AND CO., Hunt Valley, MD Assistant Business Manager – LIPPINCOTT, WILLIAMS AND WILKINS, Baltimore, MD Senior Supervisor / Financial Analyst – FEDERAL RESERVE BANK OF RICHMOND, Baltimore, MD • Professional interests and educational background in International Business resulted in an early career backbone of real-world exposure in working with diverse companies in broad business environments. Played instrumental role in: (i.) Preparing, analyzing and reporting a $50M financial and capital budget to Senior Executives; (ii.) Revising annual budgeting process for a large division, saving substantial labor hours through report automation; (iii.) Establishing a new service strategy database that improved optimized management of $10M in raw materials; (iv.) Training end-users on SAP system procedures.
VP Business Manager, Subsidiaries
First Abu Dhabi Bank (FAB)VP Business Manager, Subsidiaries
May. 2017 - Mar. 2019Abu Dhabi, United Arab Emirates · On-siteAs a dynamic Executive Leader, I have led division-wide business transformation projects to achieve financial profitability. A small selection of my accomplishments is found below: • Directed the planning and delivery of integration programs to ensure timely completion and expected outcomes. • Steered the overall due diligence process for the integration planning and delivery. • Instituted transformation and integration process standards, best practices, and guidelines to streamline the integration program /project delivery. • Monitored and tracked integration project progress to ensure timely risk identification and mitigation, as well as maintained projects on track. • Fostered close collaborations with executive sponsors, integration partners, and project stakeholders to secure buy-in and move projects forward. • Monitored the long-term success of the transformed businesses by creating and tracking integration success metrics. • Elevated the company's reputation and promoted client product portfolio by rebranding marketing communications. • Developed and tracked integration success metrics to monitor the long-term success of the transformed businesses. • Rebranded marketing communications to rationalize client product portfolio.
Lead Quality Project Manager
National Bank of Abu DhabiLead Quality Project Manager
May. 2015 - May. 2017Abu Dhabi, United Arab Emirates · On-siteAs the strategic advisor to the Enterprise Project and Architecture Department, I have provided project management guidance to elevate project governance quality and business value. Several notable accomplishments are listed below: • Leveraged detailed impact analysis to identify benefits realization and deliver strategic insights that incrementally enhance ROI. • Founded a compliance and quality-focused culture by defining and integrating strategic metrics related to compliance, quality enhancement, and TQM. • Served as QA Auditor to evaluate all quality assurance processes, procedures, and practices, as well as highlight business value to clients and stakeholders. • Revamped the Quality Assurance Governance by introducing new processes and programs that boosted the overall quality throughout the organization.
Global Development and Implementation Manager
JabilGlobal Development and Implementation Manager
Jun. 2010 - Jan. 2013Accountable for leading full project lifecycle, design and execution of new operational sites in emerging markets and greenfield projects, for the After-Market Services Division. Acted as Site Manager for Jebel Ali (UAE), responsible for operations management and third-party provider end to end logistics delivery. Key achievements • Established company infrastructure and managed challenging client expectations world-wide. • Conducted market analysis and successfully launched two new emerging market operational sites serving the Middle East, cultivating effective relationships with governments. • Directed $20M global business implementation and multi-million- dollar global business vendor-managed Supply Program. • Navigated financial, legal, operational and trade complexities, minimizing risk and maximizing revenue growth opportunities.

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