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Work Background
National GridDirector of Program Management, NY Gas Strategy and Performance
Apr. 2025New York, United States
National GridManager of Process and Performance, NY Gas Strategy & Performance
Apr. 2024 - Apr. 2025United States
National GridManager of UNY Gas Field Operations - Restoration
Jul. 2021 - Apr. 2024Syracuse, New York, United States-Responsible for all paving and landscaping work in the Upstate New York service territory for National Grid’s Gas and Electric Businesses.
- Development and implementation of industry leading safety culture for both internal and external stakeholders.
- Implementation of Municipality Engagement program which has significantly improved relationships across National Grids UNY footprint with City Officials and constituents.
- Manage a team of Field Supervisors and Inspectors who’s responsibilities include coordination of restoration work, oversight of contractors, customer complaint management and relationship management with customers/municipalities.
National GridLead Process Mananger, Continuous Improvement, Gas Transformation
Apr. 2019 - Jun. 2021Syracuse, New York AreaContinuous Improvement Program and Project Management within the Gas Business.
- CI Project and Program Manager leading efficiency and process improvement projects resulting in $30M+ in company savings over the last 3 years
- Management of portfolio of process improvement projects creating Capex/Opex savings - Process Lead for 1 of the 6 value streams within the Gas Business - E2E process design across multiple work streams within the Gas Business
- Operating model design and implementation
- Trained and certified in SAFe Agile
- JIRA use for large scale program management
National GridSenior Process Improvement Manager, Gas Business
Dec. 2017 - Mar. 2019Syracuse, New York AreaLead process improvement projects within the Gas Business.
- Lead teams to drive efficiencies and savings from an end to end business prospective, with a concentration in process improvement and change management for the Gas Business.
National GridSenior Analyst - Operational Excellence
Jul. 2017 - Dec. 2017Syracuse, New York AreaLead various process improvement projects utilizing lean methodologies, with concentration in Cost Reduction, Process Improvement and Organizational Design.
National GridProcure to Pay Analyst - Operational Excellence
Dec. 2013 - Jul. 2017Syracuse, New York AreaResponsible for executing and implementing the Procure to Pay component of the Financial Services organization. Key Accomplishments: • Increase of $3 million in yearly early payment discount capture in 3 year period as a result of program development, a 400% increase in savings.
• Successful on board of numerous vendors to discount pay terms, within the Engineering Services Category, resulting in $1 million in savings for fiscal 2017.
• Successful on board of over 700 suppliers to Virtual Card Program resulting in $1 million in savings via bank rebate for fiscal 2017.
• Project Lead for MSA Mini Bid Blueprint Process Improvement for Engineering Services. - Utilizing lean methodology to complete process improvements across multiple business units to improve end to end process. - Lead a team of twenty to identify defects and waste, identify opportunities for improvement, and implement solutions across multiple business units.
• Payment Strategy initiatives across the U.S. Business.
• Payment Strategy process improvements aimed at capturing vendor discounts by aligning buying channels and on boarding vendors to discount payment terms. • ARIBA Admin for all National Grid ARIBA suppliers.
• Supply Chain process improvements across the US Business.
• Involved in multiple SAP releases and SAP system enhancement projects.
• Buying channel process improvements and enhancements for business units across the U.S. business.
• SAP stabilization within the Procure to Pay Department.
• SAP modular experience including, Accounts Payable, Accounts Receivable, Profitability Analysis, and Product Costing.
• Subject matter expert within Procurement environments in SRM, ECC, ARIBA, Business Intelligence, and Communi-T.
Davis Standard GmbHHuman Resource Specialist
Mar. 2013 - Jul. 2013Fulton, New YorkResponsible for overseeing daily staffing operations and offering assistance to staff in the performance of their duties as needed. Key Accomplishments:
• Provide full-cycle recruiting for current and potential openings, including resume screening, phone interviews, and face-to-face interviewing. • Write and review job descriptions for all positions that become available on a global scale in conjunction with managers to ensure accuracy compliance.
• Implemented contractual process for reduction in work force by successfully enrolling 30 employees into a Shared Work Program to avoid layoffs.
• Maintaining company's HRIS system including: -Time and attendance -Benefit administration -Performance evaluations -Recruitment -Applicant Tracking System -Processing of background checks -Access databases
• Benefit administration to current and termed employees.
• Processing of Workers' Compensation Claims.
• Consistently ensure that employee relations are at a desirable level within a Union and Non-Union environment.
Cleantec, LLCHuman Resource Generalist & Staffing Specialist
Dec. 2011 - May. 2013East Syracuse, New YorkManage day-to-day operations and activities for the human resources department; responsible for matching prospective employees skills to appropriate open staff and management positions. Key Accomplishments:
• Crafted job descriptions for all open company positions; screened and recruited 1,000+ candidates through various talent acquisitions methods, including directing three job fairs.
• Schedule and conduct interviews.
• Facilitate new-hire orientations as part of the onboarding process to assist new employees in gaining knowledge and skills, and to become effectively integrated into the organization, and increase their probability of success.
• Reduced turnover from 55% to 15% for a staff of 150 employees by implementing new orientation and training processes, creating professional development strategies, and providing mid-level management coaching. • Increased revenue by 15% by developing and implementing innovative staff retention strategies.
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