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Work Background
MetaProgram Manager, Global Logistics & Fulfillment
Jul. 2022 - Feb. 2023Sunnyvale, California, United States - RemoteReality Labs - Business Enablement Team
Enthusiast Auto HoldingsSr Program Manager
Jan. 2022 - Mar. 2022Wadsworth, Ohio, United StatesManage the strategic initiative to bring seven banners under one enterprise (standard) ERP (Oracle NetSuite), WMS (Softeon) and OMS (Softeon). Design Phase completed in conjunction with the Implementation Partners with a focus on preparedness for the Build and Implementation phases
Created the program plan for the Agile build and implementation phases with the creation of project tools and guidelines: Jira project setup, Product Backlog creation, Product Roadmap definition, Phase Kickoff materials, Communication Plan definition.
Defined the requirements for MicroServices tools to be developed where enterprise systems were not optimal including and enterprise pricing tool and a product catalog tool.
Scrum Master for the Data Migration work stream. Established the templates and processes to be followed. Worked with the users responsible for data pull, translation, load and validation of data.
The Wendy's CompanyLead Project Manager, Projects & Pilots
Mar. 2020 - Oct. 2021Dublin, Ohio, United StatesAs a part of the Restaurant Implementation Team, the Lead Project Manager is responsible managing the implementation of new store technology.
- Manage multiple projects and navigate complex activities that span functions, organizations, regions and cultures and to align results with organizational goals
- Planning and implementation of new hardware and other technology to company and franchise owned restaurants including payment systems, kiosk technology, in-app and mobile delivery, and operating systems upgrades/standardization
- Extensive coordination with internal project team and third party vendors to deploy projects across the chain. This includes initial engagement, contract (SOW) review and negotiation to ensure a successful delivery of projects
Ascena (Contractor)Sr. Project Manager
Feb. 2017 - Dec. 2019Etna, OHA project to optimize fulfillment of orders placed on ascena brand websites. This is an implementation of a fulfillment optimization model to drive value through optimized shipping and fulfilment decisions taking into account factors such as: store capacity and priority, stock out & markdown avoidance avoidance of order splits and pricing throughout all channels. Results drive a combination of reduced shipping costs, reduced clearance inventory and increased sales margin. Gross Margin Improvement: $8.8M/year over year starting year two. Project budget $4.5M. A project to implement Medallia, a third party provider of Customer Survey mechanisms with the goal to increase engagement with the customers by capturing direct feedback around their shopping experiences. Implementation included retail stores, online sales and “always on” online surveys. Estimated Gross Margin Improvement: $7.6M/year starting year two. A project to migrate to an enterprise finished goods ticket supplier in order to drive higher rebates and operational efficiencies using collective buying power and more stringent operational reporting to ensure factory compliance (Ann Taylor Stores, Loft, Lou & Grey, Ann Taylor Factory Stores, Catherines, dressbarn, Justice, Lane Bryant, & maurices). Estimate ROI: $2.45M year over year A project to implement Accenture’s custom Demand Forecasting and Localized Planning Tool across all ascena brands to inform and improve Allocations to Stores (Ann Taylor, Catherines, dressbarn, Justice, Lane Bryant, & maurices). A $30 million project to implement SAS’s Markdown Optimization and Size Pack Optimization across all ascena brands (Ann Taylor, Catherines, dressbarn, Justice, Lane Bryant, & maurices). MDO benefits included a .21% gross margin improvement in addition to 5-10% improvement in sell-thru. SPO benefits included a .16% improvement in gross margin.
EXPRESSProgram Manager/Sr Project Manager
Feb. 2013 - Nov. 2016Columbus, OhioFour year $100 million Oracle Retail Merchandising System rollout and enterprise wide legacy application upgrade. The project recently launched and is widely seen as enormously successful by staff, the executive team and Oracle. Independent Contractor –Conversion & Cutover Project Manager (2015 – November 2016)
• Lead a team of developers, business analysts, qa and business subject matter experts responsible for the conversion of all data into RMS. This includes impact analysis and design of data to downstream systems including applications such as EDW, PIM, JDA Planning, Allocation, Size Scaling, POS
• Coordination of technical and business validation in RMS and downstream applications
• Development of strategy for environments including development, testing and Mock Go Live initiatives
• Design of implementation strategy including development of an inclusive cutover plan for all business workstreams and applications impacted. • Managed the logistics including communication to all areas or the business to keep the corporation abreast of implementation activities and progress
• Acted as liason for 3rd Party Applications which included development, testing and implementation efforts Program Manager - Manager, Supply Chain Systems (2013 - 2014)
• Responsible for the overall management of the RMS project (Program Manager)
• Communication of status and project plans to business leads and Executive Steering Committee
• Tracking of project budget
• Staffing strategy including requirements, interviews and hiring
Big Lots StoresLead Business Analyst
Jan. 2012 - Feb. 2013Columbus, Ohio AreaLead Business Analyst (2012 - 2013)
• Business Analyst functions for Canada affiliate
• Design and development of an Excel based planning application for maturing Planning Organization including work with data warehouse to integrate rolling, automated plan
• Development and implementation of plan for UPC initiative in the US to begin using vendor bar codes to reduce cost and improve logistics processes
• Strategy and implementation of consignment merchandise in US stores
DSWSupply Chain Systems Manager
May. 2007 - Nov. 2011Columbus, Ohio Area• Management of System Analysts, Programmers, Release Administrator and Technical Leads
• Cross functional management design and implementation of a new WMS
• Collaboration with cross functional teams to prioritize initiatives based on business strategy and ROI
• Forecasting and aligning to budget plans
• High level design and review of new system processes
• Sox and PCI compliance reviews
• Acting as the first point of contact for enhancements and projects. Included analysis of in-house enhancements as well as review of boxed solutions
• Initiation of project including the review of business processes to ensure delivery of a quality solution
• Management of the support organization for supply chain systems (Merchandising, WMS, Planning, Allocation, Purchase Order)
DSWIT Project Lead
Sep. 2005 - Dec. 2007Columbus, Ohio Area• Coordination of internal IT development responsibilities as it pertains to the launch of dsw.com
• Integration between merchandising and eComm applications
• Management of company’s Business Objects reporting including maintenance and new initiatives
• Working with all departments within the corporation to determine standard enterprise reporting requirements
• Training new IT employees on merchandising system and support responsibilities
DSWSr Programmer/Analyst
May. 2001 - Sep. 2005Columbus, Ohio Area• Leading IT efforts for site level and promotional pricing. Involves partnering with merchandising and store operations to determine the business needs and processes involved to successfully implement pricing initiatives effectively from price change entry through reporting and analysis of pricing decisions.
• Collaborating with external IT partners to identify data needs for leased department POS systems
• Develop and maintain POS interfaces for leased shoe departments which supply data for register and back office systems. • Designing and developing Planning and Allocation System (JDA) interfaces from the merchandising system including the design and development of validation processes
Keane, IncSenior IT Consultant
Jun. 1999 - Mar. 2001Projects included: A project that included the replatforming of the company's information warehouse. Specific duties included the analysis, development, testing and transmission of data extracts in an Oracle/Unix environment for GMAC affiliates.
A software development project that focused on streamlining the Business Services Division's processes specifically, and the business methods in general at the Secretary of State's Office. Specific duties included development of specification documents, development of Oracle management reports (using Developer 2000), unit, system and regression testing, troubleshooting Oracle Forms, development of the System User's Manual and Supervisor's Manual, and SOS employee training.
An internal research project to assess the usability of business to consumer websites of the top 25 Columbus-based companies. The usability criteria was developed using industry standards. Specific responsibilities included developing an objective checklist/matrix to judge websites, researching the top ten Columbus-based companies, analysis of usability and reliability of websites, developing a summary of findings report.
An internal project involving the analysis, design and development of a web-based sales presentation. The website allowed the sales team to present capabilities to clients online. The setup allowed the sales staff to easily customize the presentation according to client needs. Specific responsibilities included analyzing and modifying the content of the sales presentation, designing the layout of the website, and creating the website using FrontPage 98
Micafil-AxisSales Support
Jan. 1999 - May. 1999Responsibilities included design and implementation of an order entry system, which produced quotations for perspective clients. The system enabled the sales team to produce quotes for clients according to requested specifications. The system was written in Access.
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