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Work Background
Rio IndustriesDirector of Operations
Jun. 2022Spearheaded the creation of 12 new divisions; coordinated with division presidents and built a diverse service portfolio. Led a team of 54 professionals; built strategic alliances and fostered a collaborative environment. Coordinated directly with the CEO for better decision-making by providing comprehensive overviews of operational activities and business performance. • Ensured sustainability by initiating a ‘Green Project’ for recycling windmill parts; identified and addressed the industry gap and created a technical roadmap for adopting sustainable construction practices across the company.
• Enhanced the company's reputation and created a positive first image by launching the ‘Rio's Angels’ division; a charity program focused on assisting families of first responders; planned annual fundraisers and allocated charity funds.
• Increased operational efficiency by overseeing and coordinating strategic alliances across 12 departments; created employee handbooks and Standard Operating Procedures (SOPs); facilitated employee performance and organizational growth.
WithHealth, IncOperations Manager
Feb. 2021 - Aug. 2022San Diego, CA · HybridLed the mission and vision planning for the organization. Streamlined operational workflows by reorganizing online systems across 6 divisions; implemented a digital filing system and reduced duplication; enhanced cross-divisional communication and information accessibility and managed a remote team of 6 department heads, overseeing projects and ensuring successful completion. Led contract writing and assisted team leaders in managing organization-wide operations. • Improved operational efficiency of the COVID-19 testing initiative by redefining contracts and overseeing the management of testing locations.
• Reduced staff turnover by organizing the HR department; created policies and procedures and tracked employee engagement.
Green Beret FoundationDirector, Honey Badger Classic
Feb. 2017 - Jul. 2020San Diego, California, United States · RemoteDirected annual fundraising events, developing bridges between transitioning Army Green Berets and local companies; fostered employment opportunities and societal integration; supported the transition of military personnel into the civilian market. Planned and managed establishment; improved networking and community building; created and designed the event from top to bottom. • Developed and executed annual events with 300+ attendees; raised an average of $500K per event and significant monthly donations; spearheaded all fundraising activities and built strong relationships with local companies for sponsorships. • Improved national event visibility and registration by creating and designing a website; led every aspect of event production from catering to rentals to management; designed all event marketing, branding, imaging, social media presence, and fundraising.
• Secured donations and negotiated contracts for event-specific necessities by nurturing strong third-party supplier relationships and sponsorships.
VscenarioDirector of Operations
May. 2012 - Jul. 2020United States · HybridBuilt this company from the ground up (in a garage) from concept to business building to strengthening strategic alliances in commercial, public transportation, government contracts, healthcare construction ans beyond. I’ve led the team and grew the brand.
VscenarioOperations Manager
Jan. 2012 - Jul. 2020San Diego, California, United StatesConstruction Management, Software development, and General Contractor project management. Supervised the development of specialized software for construction project blueprints and first-person shooter situations; enhanced security practices by providing a virtual platform for security personnel to train. Led marketing and advertising initiatives, driving visibility and brand recognition within the B2B market. End-to-end logistics for major projects like Chicago United Center, San Francisco Airport, and San Jose Bart Railway system by coordinating with clients, attending proposal meetings, negotiations, and project and operations management among multi-city projects.
• Built strategic relationships and partnerships, drove sales by ensuring a strong company presence; led and designed trade shows, engagement, and networking events.
• Contributed to team skill development by organizing industry-specific education, including OSHA, security training and professional development opportunities.
Eastern Isotopes IncNuclear Pharmaceutical Sales
Jan. 2003 - Dec. 2005Texas, United States · Remote
Mark Andrew Scott Group, IncOperations Manager
Aug. 2002 - Nov. 2006Indianapolis, Indiana, United States · On-site
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