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Work Background
EPC, Inc.Asset Analyst
Jan. 2025Las Vegas, Nevada, United States• Conduct testing, diagnostics, and sorting of electronic devices, ensuring proper asset tracking for resale eligibility.
• Accurately document conditional issues, logs, product inventory, and erasure records in EPC’s Inventory Management Software.
• Clean and prepare IT equipment for sale or transfer, utilizing tools such as vacuums and wipes, while identifying various devices including PCs, laptops, hard drives, printers, networking equipment, and monitors.
• Consistently meet or exceed daily production goals and quotas, with a focus on maintaining high-quality standards.
Helzberg DiamondsCustomer Service Representative
Aug. 2024 - Dec. 2024Aurora, Colorado, United States• Generated sales and new business by demonstrating outstanding customer service and overcoming customer objections.
• Improved teamwork communications by supporting sales and store operations.
• Generated sales and new business by demonstrating outstanding customer service and overcoming customer objections. • Improved teamwork communications by supporting sales and store operations.
DISH NetworkInformation Technology Project Manager
Jun. 2021 - Nov. 2023Englewood, Colorado, United States• Asset Manager for onboarding resource planning for million dollar corp managing hardware inventory and software acquisitions.
• Managed asset inventory by assigning asset tags and tracking device allocations to users, achieving a 100% success rate in weekly audits.
• Led the analysis of technical standards, policies, and procedures by prioritizing business needs, achieving a 43% enhancement in service desk tickets with ServiceNow in Microsoft and Mac operating systems resolution.
• Integration of Agile methodologies to coordinate activities across various teams, enhancing operational efficiency and team agility by developing and implementing clear communication protocols.
DISH NetworkInformation Technology Asset Manager
Jun. 2021 - Nov. 2023Englewood, Colorado, United States• Asset Manager for onboarding resource planning for million dollar corp managing hardware inventory and
software acquisitions
• Managed asset inventory by assigning asset tags and tracking device allocations to users, achieving a 100%
success rate in weekly audits.
• Led the analysis of technical standards, policies, and procedures by prioritizing business needs, achieving a 43%
enhancement in service desk tickets with ServiceNow in Microsoft and Mac operating systems resolution.
• Negotiated contracts with software vendors to acknowledge goals regarding the outcomes and relationships
that meet product requirements and align with the allocated budget.
• Improved written and verbal communication with interdepartmental project delivery times by 30% by developing
and implementing clear communication protocols.
• Integration of Agile methodologies to coordinate activities across various teams, enhancing operational efficiency
and team agility.
Clark County School DistrictComputer Science Specialist
Jul. 2019 - May. 2021Legacy Traditonal Schools, Henderson, NV• Initiated Computer Science education for all students in K-8 grade with research and created a curriculum including Robotics, Advanced Computer Operations, and Coding leading to an engaging learning plan for future school years. • Recruited and coached students with relationship building increasing the members in the Robotics team for state competition of First Lego League.
Clark County School DistrictLanguage Arts Teacher, Team Lead
Oct. 2015 - Jul. 2019Coral Academy, Henderson, Nevada, United States• Utilized needs analysis to identify risks and implement targeted interventions, resulting in a notable 20% decrease in the achievement gap, showcasing the ability to use data to drive user success.
• Coordinate clear communication for continuous improvement with visually interpreted data which developed strong relationships that aided resolving conflicts, and collaborative solutions.
• Developed curriculum by tailoring learning objectives into daily goals ensuring mastery of knowledge and resulting in a state ranking of top 10 schools in Nevada.
Clark County School DistrictElementary Educator
Aug. 2014 - Oct. 2015Ann Lynch Elementary School• Developed engaging learning techniques to collect data for analysis by actively listening to student needs with a result of an improved learning environment.
Congregation Ner TamidCommunciations Manager
Jan. 2011 - May. 201455 N. Valle Verde Lane• Initiated and deployed an effective marketing and communications campaign using Adobe Creative Suite and Constant Contact which resulted in active promotion and improved the organization’s services at community events. • Coordinate families and the clergy with ceremonies and events which improved relationships and increased memberships.
Rowley Building ProductsCabinetry Engineer/ Project Manager
Apr. 1999 - Apr. 2009Middletown, NY• Implemented leadership skills managing process driven by creating visual data analysis using Tableau resulting in ranking second highest in cabinet project sales.
• Executed project planning including backlog refinement, user stories, and quality assurance working with stakeholders leading to clear communication and attention to detail in the lifecycle of project initiation to close.
• Increased professional development to the team effectively increasing their knowledge in using a variety of software including AutoCAD, Microsoft Project and Office Suite which resulted in an increase of speed of estimations.
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