Noosphera Digital AgencyEcommerce, Marketing and Systems Manager
Jan. 2004 - Nov. 2012San Jose, Costa Rica · On-siteExecutive director of digital agency specializing in Ecommerce and Digital Marketing services, securing long-term contracts with notable brands. Established profitable partnerships with key technology platforms (such as ExactTarget and Omniture). Directed executive team to deploy fully integrated solutions for clients, involving all areas of digital marketing to improve multichannel commerce processes and overall marketing effectiveness. Notable Achievements:
• Overall, managed contracts with an average duration of 5 years each, spanning companies across varied industries in Costa Rica [GNC, Hugo Boss Fragrances, L’Occitane, Midas Autoshop, PurdyMotors Toyota, Grupo Nacion, Grupo CMA, Hotel Parque del Lago, Costa Rican Trails, Eureka Comunicación], the United States [1-800-Bakery, 300-Feet Out], and Latin America [L’Occitane Panamá & Bolivia].
• Multi-channel brand experience programs implemented involved strategic budget planning and campaign cycle management, employing content marketing, SEO / SEM, paid advertising, email marketing, marketing automation, social media, influencer networks, PPRR and market intelligence dashboards.
• Volunteered services to Associations: AED United Way, Costa Rica Central Bank Museums.
• After Noosphera closed in 2013 transitioned to independent contracting for L'Occitane until 2017, earning a 2016 Excellence Award from Paris HQ. Concurrently, 1-800-Bakery became a full-time contract until its closure in 2023.