Expedia GroupRegional Director - Japan / South Korea / Micronesia (Representative Director of Japan)
Oct. 2007 - Jan. 2016TokyoDirector of Market Management – Japan and Micronesia (2014 Sep – 2016 Jan)
Director of Market Management – Japan, South Korea, and Micronesia (2012 Mar – 2014 Aug)
Regional Manager - Japan (2010 Mar – 2012 Feb)
Market Manager - Japan (2007 Oct – 2010 Feb) • Directed a team of 8 Area Managers / Senior Market Managers and their respective staff (total of 50+ employees) in Tokyo, Osaka, Fukuoka, Nagoya, and Okinawa
• Led the growth of Japan Market Management team from 3 to 50 employees. Established a high performing team and instilled a challenging but enjoyable team culture. (attrition rate of less than 5% since taking over the Director role) Grew Japan’s revenue by 2.3 times in 2 years from $131MM in 2012 to $306MM in 2014 • Developed and implemented sales strategies to constantly accelerate growth, challenging the norms and standard practices. Built and defended numerous business cases and presented to various stakeholders including VPs, SVPs, and GMs from various teams • Managed the South Korea team for 2.5 years from Feb '12-Sept '14. Grew the team from 3 to 7 employees and built a strong foundation for the team to succeed. Adopted local practices and business, developed and implemented strategies to win locally. Grew sales by 2.3 times in 2 years from $62 MM in 2012 to $143MM in 2014. • Successfully negotiated with various hotel chains, independent hotels, and tourism boards to build relationship and improve product offering and price / inventory competitiveness
• Presented in various public conferences (Web in Travel, Tokyo Convention & Visitors Bureau, Overseas Hotel Executive Association, etc.) representing Expedia to audience size of up to 300 people • Awarded with Market Manager of the year (2010) and selected as the APAC representative of PSG Roundtable (2008-2009), Finalist of PSG Challenge (2010) and presented to the CEO