Afik GroupAftersales Manager
Nov. 2020 - Jan. 2022İskele, Famagusta, Cyprus- Coordinated between departments to streamline after sales processes and resolve issues efficiently.
- Supported the team in achieving key objectives.
- Acted as a key point of contact for after sales inquiries, improving response times and service quality.
- Assisted in managing after sales projects, ensuring smooth operations and customer satisfaction.
- Coordinated with suppliers of apartment materials, overseeing stock control and inventory management.
- Assessed material needs, determined order quantities and types, and placed procurement orders.
- Coordinated with suppliers of apartment materials, overseeing stock control and inventory management.
- Communicated with customers to finalize apartment details, including design and household materials.
- Acted as a liaison between customers and interior designers, ensuring requests were accurately conveyed and executed.
- Followed up on project progress to guarantee timely delivery and quality standards.