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Network Power<100 people
Roles
🔥75%
Startup Founder
💸75%
Marketing
🧑‍💼75%
C-level Executive
Geos
🇿🇦50%
South Africa
🇧🇬25%
Bulgaria
Work Background
Owner / Virtual Assistant
MSVassistOwner / Virtual Assistant
Dec. 2018Centurion, Gauteng, South AfricaMSVassist was created in 2018 for the purpose of helping small to medium companies that require assistance with their administration workflow. I might be a Virtual Assistant to some people, but to my client base, I am their business partner. Ensuring that their administration, no matter how big or small, are attended to whilst allowing them to focus on more pressing matters at hand such as growing their business. I have over 18 years’ experience in administration and love to assist wherever I can. I have great organisational skills and my passion and time management are a very important part of my business life. As for some personal insight, my family is key. Come weekends, I like to relax, doing something fun and memorable with my family and if I have a quiet moment, I love reading novels and soaking up the free time. I have a wide range of services to assist allowing you to spend time on what matters to you or your company. Below is a list of services I offer but are not limited to: • Email management • Calendar management • File management • Database creation and management • Creating basic reports • Developing presentations • Proofreading • Internet research • Travel research and bookings • Template creations Please visit my website to learn more about what I do: https://msvassist.com/
Sales Secretary
Konica Minolta South AfricaSales Secretary
Mar. 2013 - Nov. 2018Centurion, Gauteng, South AfricaKonica Minolta stands at the forefront of business solution providers as the principal importer and distributor of the muchawardedrange of Konica Minolta bizhub digital multifunctional devices, laser printers, fax machines and business solutions. *Assisting Sales manager with machine forecasts and arranging meetings via Outlook Calendar. *Responsible for weekly and monthly CIA reports to Sales Manager. *Presenting Konica Minolta SA and Konica Minolta Pretoria Branch at functions and events. (E.g. Golf Days, etc.) *Coordinating ticket request and allocation of suite tickets to customers for all matches scheduled during the year at Loftus Versfeld *Attend sales meetings, giving feedback to the Sales Manager when needed and responsible for taking minutes of meetings. *Creating account lists from SAP to excel. *Update existing customer base on a regular basis from SAP. *Assist with machine queries on SAP. *Supports with the compilation of tenders. *Recording and managing incoming leads. *Office support & getting updated supporting documents from head office. *Order Promotional items, stationery, labels, toner, envelopes, paper, brochures, business cards, Office Motivations / Bizhub Posters, etc. *Assist customers with their queries via phone and email, by directing queries to the appropriate internal staff, be it sales, admin, service or logistics. *Assist Sales Manager with recruitment of new reps, scheduling of interviews, etc. *Design and send mail shots to customer base for reps on a quarterly basis. *Typing and posting of various customer letters. *Manage showroom bookings and keep register.
Administrator
Konica Minolta South AfricaAdministrator
Oct. 2010 - Feb. 2013Centurion, Gauteng, South AfricaKonica Minolta stands at the forefront of business solution providers as the principal importer and distributor of the muchawardedrange of Konica Minolta bizhub digital multifunctional devices, laser printers, fax machines and business solutions. * Creating orders on the system (SAP) * Handling customer queries * Processing invoicing for month end * Typing and loading contracts on SAP * Helping out with re-sites of machines * Helping out with filling * Always have a deadline to work towards and achieve the deadline time * Following up on Back Orders * General admin office duties System Training * SAP
Center Manager
MAKATEB Business CentreCenter Manager
Jul. 2009 - May. 2010Ajman, United Arab EmiratesMakateb Business Centers, offers complete high-end solutions and provides dynamic working environments, serviced offices, virtual offices and meeting room facilities located throughout the UEA. * Manage the day to day events of the Business Centre by prioritizing and delegating tasks to team members, in order to ensure that standards and deadlines are achieved * Resolve all client concerns in a timely and efficient manner * Determine training needs, develop training programs and implement coaching and induction training for new team members * Focus on customer awareness and retention * Maintain the centres’ appearance to provide clients and colleagues with a professional business atmosphere and to ensure a positive impression is sustained at all times * Assist clients in all aspects of the business including but not limited to: administrative tasks, meeting room and office viewings, new office move-ins and troubleshooting basic technical issues. * Manage cost in line with the business centre’s budget * Work all hours necessary to achieve superior business results * Check client invoices once they have been prepared by the finance department and collect payment from clients * Perform all duties with minimal supervision; may be required to work irregular hours, attend job-related meetings and perform other duties as assigned * Be ready to step in for any centre position System Training * CISCO Call Manager 7 * Nevotek and Sigma 5 * ARC telephone system * Starwatch Pro II
Service Coordinator
MWB Business ExchangeService Coordinator
Oct. 2005 - Jun. 2009London, England, United KingdomMWB Business Exchange provides high quality serviced office, virtual office and meeting rooms facilities in 57 locations throughout the UK, focusing on the SME market. * Answering a busy switchboard * Dealing with client requests * Booking national and international couriers * Meet visual standards * Report and deal with problems * Do housekeeping checks every 2 hours to ensure that the building is well presented * Assist with re-patching and preparation of the communications room * Create Welcome packs and telecoms for new clients * Book meeting venues for internal and external clients * Do preparation and set up of all meeting rooms * Make sure the administrative office is neat and tidy al all times * Do post, binding, faxing, copying and etc. for all clients * Create swipe/access cards for new clients * Knowledgeable on aspects of CCTV systems * Knowledgeable on PDQ machines and how to handle payments by cheques * Trained fellow Service Coordinators in all the above System Training * JDE Edwards – Purchase Orders and Ad-hocs * Elephant Call Logger * NOC telephone system

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