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Work Background
FivesHuman Resources Business Partner
Jul. 2023Kentucky, United States
FivesHuman Resources Coordinator
Apr. 2023 - Jun. 2023Hebron, Kentucky, United States
ThriventAdvanced Service Representative
Apr. 2022 - Mar. 2023• Problem solve complex cases by collaborating across departments
• Prioritize and assist in delegation of daily and weekly case loads
• Review and determine best methods of practice by consulting with team members and considering company risk and client benefit
ThriventPayment Specialist
Mar. 2021 - Apr. 2022North Carolina, United States• Manage multiple payment requests hourly, while prioritizing time and attention to time-sensitive cases.
•Assist other business areas by reviewing money movement, ledger extracts, and past, current, or future payment applications.
ThriventAdvanced Customer Care Professional
Oct. 2017 - Mar. 2021Wisconsin, United States•Help educate clients about their current life products
•Answer questions about billing, beneficiaries, money out transactions, and how to complete product updates.
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