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Work Background
L Ruzow & AssociatesBusiness Owner
Jul. 2023South AfricaSelected Work include: - Corporate strategy development for an established African financial services company to future proof its business and develop new value propositions to improve its market positioning - Transformation plan development for a medical technology company in order to return to profitability and improve existing value proposition in South Africa and EU - Business case development for a pan African telecommunications company to improve its capital spend for the next 5 years - Social strategy design for a multi-business coalition to improve the inner city social, cultural and business enviroment in Johannesburg
Partners in PerformancePartner
Oct. 2020 - Jul. 2023South AfricaSelected Work include: International Dairy Company
Returning to Profitability design
Design of the key business functions including sales force, R&I, support services and operations to ensure that the South African business return to profitability in 12-24 months. South African Insurance Company
Value Proposition and Operating Model Development
Value proposition for the premier business of a short-term insurer to compete in the local market and the required operating model to enable the new proposition. Global PGM Producer Allocated Cost Reduction for SA operations
Design and implementation of support services cost reduction for a multinational PGM producer’s SA operation to be fit for future fluctuations in commodity prices Major Iron Ore Producer Unit cost reduction and organisational redesign
Assessment of opportunities for unit cost reduction for a major iron ore producer in South Africa ‘to earn the right to grow”, which included organisational redesign of its head office and site support structures.
Strategy&, part of the PwC networkPartner
Jun. 2018 - Jul. 2020Johannesburg Area, South AfricaSelected Work include: Pan African Integrated Financial Services Provider Growth Strategy and Target Operating Model
Pan Africa 10-year growth strategy for the ‘right to win’ in 12 markets in which the organisation is operating in, by defining growth levers, partnering models (bricks and mortar as well as digital) and portfolio optimisation, supported by a new target operating model South African Resource Company
Strategy and Operational Review for Turnaround Business and strategy assessment for future viability from the perspective of the market opportunity, positioning and analysis of historical performance AND co-development and monitoring of a sustainable turnaround plan (including operating model and, cost and productivity improvement) Pan African FMCG
Digital Roadmap Review and Development
Digital roadmap review and development for a FMCG company with a focus on customer and employee value propositions
FeverTree ConsultingChief Executive Officer
Sep. 2016 - Jun. 2018South AfricaManaging partner for FeverTreeConsulting, which is a dynamic, truly indigenous, African high value-add consulting company dedicated to progress and development across all sectors in South Africa and on the continent. Selected Work include: Key South African Regulator
Organisational realignment framework and design as well as migration implementation for a key regulator in South Africa. Part of a larger turnaround programme implemented by FTC. Large Energy and Chemicals Group Strategic options development for transformation aspirations of the organisation by 2020 State Owned Enterprise Finance transformation, cost optimisation for future growth and revenue generation options as part of a turnaround programme led by FTC.
FeverTree ConsultingPartner
Jan. 2007 - Aug. 2016Johannesburg Area, South AfricaSelective Works Include: Pan African Bank Rest of Africa Technology Strategy and Analysis
Lead for rest of Africa technology assessments to leverage IT as an enabler for business strategy and market positioning, in the countries where the Bank is aiming to be among the top 3 players, Indian Ocean Conglomerate
Lead for the five year strategy for a trading, manufacturing and services conglomerate with a number of businesses across a number of industries in sub-Saharan African and Indian Ocean Islands. Multinational Construction & Engineering Group
Lead for designing the mid-term strategy for a multinational construction and engineering Group, with operations in Africa, Australia and Americas; as well as its operating units Leading South African Wealth Management Group: Programme Lead on Value Opportunities for IT Transformation Programme for a leading South African Wealth Management Group, listed in LSE
K.S.M. Business Consulting (Ongoing)Owner
Mar. 2004 - Aug. 2016Johannesburg, South AfricaSelective works include: Key South African Government Department:
Leading a consulting team that has implemented the new structure for an improved and customer focused Department. The task included organisational design, change management, performance measurement framework design and other structural transformation initiatives African Operations of a Global Brewery Company:
Project Lead for analysing the subsistence beer market and building a pricing model & framework for the African operations of a global brewery company. Leading a task team consisting of consultants and specialists in developing a pricing framework/model incorporated in mid-term strategy planning for each country unit Key Global Bank: Programme Manager for implementation of Value Aligned Management System after the acquisition of the major South African bank; leading the implementation and roll out of the management information system and the aligned performance measurement framework as well as leading the change management in the corporate banking environment for 18 months Leading African Telecommunications Group: Working as part of the organisational restructuring initiative and leading the business case stream, identifying the bottom line benefits of the new structure for South African operations of a leading African telecommunications group
AccentureSenior Consultant
Jan. 2001 - Mar. 2004Selective Works: Global and Local Projects for Shareholder Value Diagnostics- Structured detailed analysis of Accenture’s diamond clients in financial services and telecommunications based on market and corporate data, prepared value trees and according to the results, matched the improvement areas with relevant Accenture offerings; also acted as the research lead for the Shareholder Value Analysis training that took place in Johannesburg in December 2003 for major South African financial services institutions. US-based Project for Business Process Outsourcing - Identified major BPO competitors to analyse and prepared profiles and SWOT analyses for tier 1 competitors. Based on the key findings of the study, worked with the N. America Marketing Group in order to come up with new sales strategies and tactics in insurance outsourcing area Mobile Data Solutions Survey for South African Market – Involved in preparation and conduction of a market survey of 50 companies for the readiness of the South African market for mobile data solutions, evaluation of the results and comparison of the South African market initiatives, drivers and barriers with developed markets initiatives Major global bank-Prepared continuity of business plan where business management and incident management plans for all major businesses in the bank were created. Besides risk scope and scenarios were prepared for the different premises of the bank Major local bank-Contributed in proposal for a pre-merger deal in terms of describing the current positioning of the two banks and related future, including IT transformation and risk management compliance according to BIS requirements Major local conglomerate-Developed new business structure by identifying synergy creation potentials based on the existing and to be capabilities of a Turkish conglomerate that operates in the areas of businesses in finance, retail, media and entertainment.
Osmanlı BankasıStrategic Planning Manager
Jan. 2000 - Dec. 2001Istanbul, TurkeySelective Works:
Risk Management Assessment- Prepared future risk management related scenarios by analyzing the financial data and looking at the current market risk factors in conjunction with market forecasts as well as working on a project with Oliver Wymann Consulting on establishment of credit and operational risk management department within the Bank in order to comply with BIS requirements. Customer Segmentation- Co-leader of the CRM strategy project where the target customer groups were identified as well as the KPIs for campaign management processes were defined.
McKinseyFinancial Services
Jan. 1996 - Dec. 2000Major Turkish Bank - Building a business case for smart card issuing and marketing. Led the market research for the potential size of the smart card market as well as assessing the potential value of entering the market via smart card offering for the Bank. Major Italian Bank- Contributed in development of market entry strategies for several financial institutions in emerging markets; e.g. Czech Republic, Poland, Israel, Argentina and Brazil.
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