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Work Background
South Dakota Department of HealthHospital Preparedness Program Director and Public Health Preparedness & Response Coordinator
Jan. 2024Sioux Falls, South Dakota, United States
Luke Afb56FW/IG, Exercise Planner & Lead Inspector
Jul. 2021 - Aug. 2023United States• Serves as a subject matter expert in medical emergency response, assess risks and ensures policy, guidance, and training compliance for 51 aviation organizations, supporting 5,000 personnel. • Ensures compliance and adherence to relevant federal, state, and local laws, regulations, and policies of the Air Force Inspection Agency (AFIA), the Department of Homeland Security (DHS), DoD and FEMA.
• Conducts monthly organizational and department inspections, has identified 69 deficiencies and 18 superior performers and best-practices
• Orchestrated a Headquarters preparedness exercise for 6K personnel, led a team of 54 professionals and certified 27 core compliance measures, reconciling a 10 year training gap
• Awarded the Executive Staff Agency Senior Non-Commissioned Officer of the Quarter, Jul-Sep 2022
United States Air ForceResource Management Office Manager
May. 2020 - Jul. 2021Luke AFB, AZ• Managed 64 programs and a $36M budget for third largest beneficiary panel
• Mitigated a hiring pause, garnered $100K in pay and increased preventative services for 210 patients and reduced patient care delay by %36
• Supported request from US Air Force Division Head and directed an organizational performance report focus group, that advanced changes for 265K military personnel Air Force wide
• Awarded Medical Support Organization Senior Non-Commissioned Officer of the Second and Fourth Quarter, 2021
United States Air ForceExecutive Administrative Assistant
Mar. 2018 - Mar. 2020Luke AFB, AZ & Eglin AFB, FL• Advised Hospital Director and coordinated administrative activities for executive leadership for the third largest beneficiary population in the US Air Force, with more than 127, 000 patients.
• Corresponded with various cross-functional departments on behalf of the Hospital Director and senior management • Managed calendar and scheduling functions, set suspense’s and tasks, and maintained documentation of all executive sessions and committees.
• Led projects, tracked and compiled confidential information, coordinated management functions, and interpreted and distributed communications, directives, and publications.
United States Air ForceEmergency Management Consultant and Planner
Feb. 2015 - Mar. 2018• Planned, developed, and evaluated hospital training, set cooperate standard by implementing mass N-95 testing and working with cross-functional partners, qualifying 70K medical personnel
• Mitigated allergy clinic closure due to low manning, processed 2K immunization reports and medical records - compliance metrics increased from 27% to 69%
• Authored medical emergency response plan for two of largest medical centers in the US Air Force, increasing compliance in safety standard rates by 36% in 4 months ahead of schedule
• Directed two mass casualty events, led 37 member response team, provided care for 67 critically wounded service members which was integral to a 98% survival rate
• Awarded the Medical Support Organization Non-Commissioned Officer of the Year, 2017 Secret security clearance, last renewed 05/2015.
United States Air ForceHealthcare Management Professional
Feb. 2003 - Apr. 2018Planned, directed, and coordinated multiple administrative services for two large medical organizations, to include records and information management, mail distribution, facilities planning and maintenance, custodial operations, and other office support services. Compiled information and prepared reports, graphs, and charts on medical facility occupancy, staffing, dental health, medical care from civilian sources, and professional activities. Prepared patient related correspondence and special orders for patient assignment, reassignment, and evacuation. Analyzed, evaluated, advised, and ensured the validity, completeness and accuracy of healthcare data collected by automated systems used by the military health system. Served as the primary clinic interface for data quality initiatives and other administrative processes as related to data integrity, quality and collection. • Navigated provider scheduling for 62 Doctors, enabling 64K patient visits annually with a satisfaction rate of 98%
• Enforced employee time keeping policy, trained 28 employees in procedures and guidance, conducted monthly audits and data reports with 100% accuracy
• Streamlined work clearance program; oversaw and trained 24 medics in 6 depts, increased compliance 88-93%
• Program coordinator for major Electronic Health Record system upgrade, completed 19K tasks and registered 724 hospital personnel, 6 weeks ahead of schedule
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