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Work Background
Product Owner
Jul. 2022• Providing product management expertise in the development of the mobile application for both IOS and Android, utilising scrum and agile methodologies to ensure the product milestones are achieved
• Helping build the technology team and tools to ensure the company is ready to scale after achieving the next round of funding
• Re-evaluating and building development processes from requirement discovery through to launching features to ensure efficiency and consistency is maintained throughout the product development process
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Product Manager / Investor
Jan. 2021 - Jul. 2022Aberdeen, Scotland, United Kingdom• Providing strategic, operational and tactical product management expertise in the development and positioning of eCERTO’s eCommerce Platform.
• Owning the strategic positioning of the platform for pre-seed round of investment, along with grant applications for Scottish Enterprise High Growth Ventures and Innovate UK
• Outlining the necessary developments, designs and implementations of their platform to secure strategic funding through pre-seed rounds or investments and partnerships with IBM and local software development company STC INSISO
• Managing multiple software development teams, including IBM, STC INSISO and ITU students in the development and design of INTEGRATI's Strategy Definition Module
• Designing and building the 150+ backlog of platform requirements to ensure Integrati is sustainable and strategically fit for purpose
• Completing Capability and Feasibility studies on behalf of eCERTO to demonstrate technological capabilities
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Director
Jan. 2021 - Mar. 2023Aberdeen, Scotland, United Kingdom
Giving Tree Appeal Co-ordinator
Oct. 2020 - Dec. 2020Aberdeen, Scotland, United KingdomPlanning, coordinating and executing the Christmas Tree Giving Tree Appeal, ensuring children in need in the North East of Scotland receive a gift for Christmas. Communicating with local charities, organisations and volunteers to deliver the 31st Appeal for Instant Neighbour. Organised and managed volunteers in the sorting, packing and distribution of gifts, in compliance with COVID-19 precautions and procedures.
Key Achievements
- Estimated to help coordinate the delivery of over 10,000 gifts to children in need in the North East of Scotland
- Designed the new “Digital” Appeal, simplifying buying processes for participants with contactless giving, created online booking systems for volunteers and drove communication strategy for the Appeal.
- Facilitated the implementation of COVID-19 process and procedures to ensure the safety of all parties involved in the Giving Tree’s cradle to grave process.
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Product Owner / Business Analyst
Oct. 2020
PRODUCT MANAGER / GLOBAL EXCELLENCE MANAGER – Digital Platforms
Jul. 2018 - Jun. 2020AberdeenProvide technical leadership for all global and organisation-wide processes’ digitisation and automation projects to enable the delivery of excellent consumer experience throughout the customer journey. Lead cross-functional teams to timely achieve and exceed all planned goals and targets for various projects and initiatives.
• Solicited and documented business requirements through consultation with internal stakeholders to determine future digital needs and supported the Development teams to implement proposed changes.
• Partnered across functions to oversee the successful delivery of numerous Pricing and HR projects as a Coordinator, Scrum Master, and Assistant Project Manager.
• Facilitated the accomplishment of strategic vision and objectives as a product management expert by refining business platforms and developing new processes.
Key Achievements:
• Designed and introduced an effective end-to-end (E2E) events digital process to streamline the planning and coordination of a corporate event with 1,700+ external attendees and 500 internal employees.
• Drove product strategy via the efficient implementation of 150+ new Salesforce and SKUID CRM developments.
• Completed comprehensive data control reviews for quality and compliance purposes and assisted in the development and implementation of lead generation, contact auditing, and sales pipeline analytics to deliver insight for informed decision making.
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GROWTH & REVENUE SYNERGY ANALYST - Commercial M&A
Jul. 2017 - Jul. 2018Aberdeen, United KingdomCoordinated global workshops and forums to train 5K+ sales/commercial staff on best practices and key elements that optimise collaborative revenue growth. Analysed systems, processes, policies, and procedures to determine potential risks, key gaps, underachieving areas, and improvement opportunities.
• Coordinated an investment board process and subsequent commercial action relating to new product initiatives, ensuring data analytics, market forecast and cross business opportunities were learned and commercialised.
Key Achievements:
• Contributed significantly to the exceeding of 2017 market expectations by $11M and achievement of 2018’s business target of $400M.
• Supported prospective initiatives and identified new revenue streams with potential for $2Bn+ and facilitated the introduction of a bonus scheme to promote growth and revenue synergies.
• Supported the successful integration of analytics, processes, and changes following the merger of Baker Hughes with GE company in 2017.
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GLOBAL INQUIRY-TO-ORDER OPERATIONS LEADER - Subsea Production Systems
Jan. 2016 - Jul. 2017Aberdeen, United KingdomFormulated and led the implementation of customised strategies and operational plans to govern multiple product lines with full responsibility for forecasting, budgeting, and ensuring associated business functions/teams attained all assigned monthly goals and targets.
• Developed and oversaw the strategic footprint for long term strategy commercial tenders and the subsequent commercial operations, creating a process and rhythm to ensure market share was being captured effectively and efficiently
• Analysed and consolidated project costs, man-hours, and all necessary data to ensure business development and hardware tendering project operations remained within the set budgets.
• Coordinated divisional sourcing and recruitment of the required talent pool, as well as training of existing employees to up-skill capacity and capability for top performance and productivity.
Key Achievements:
• Applied previously created demand/supply tools to monitor headcount numbers and influence core reforms with a focus on optimising staff count in Inquiry-to-Order and Commercial Operations departments during a period of industry recession.
• Developed reliable forecasts and tracked global commercial tenders for a product line with a ~$5bn revenue stream and managed operational budgets of up to $2Bn in conjunction with Business Development, Commercial, and Sales teams and leaders.
• Acted as the commercial representative of key product lines during CEO/CFO/department meetings to present foresight, deliberate on forward plans/changes, update on progress, and provide analytics that supported major decisions.
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SUBSEA INQUIRY-TO-ORDER OPERATIONS ANALYST
Sep. 2013 - Dec. 2015Aberdeen, United KingdomPolished product line reporting via multiple reports consolidation, new models design, and simplification of the data analysis process. Fostered collaborative relationships with internal departments to achieve set objects, in addition to developing, reviewing, monitoring, and improving cost models, tender processes, commercial contract terms and conditions, budgets, risk assessments, and projects’ performance delivery.
• Applied insight gained from forecasts to predict needs, schedule demand/supply requirements, and monitor trends and competitors, ensuring demand levels were maintained with minimal deficits/surplus.
Key Achievements:
• Received the “CEO Award” for creating and implementing the Inquiry-to-Order Factory as a tool for measuring demand/supply and accurately computing internal headcount numbers.
• Streamlined and reduced processes from days to hours by issuing up-to-date commercial tender forecasts to global functions, resulting in improved workload/demand projections and revision of ineffective processes.
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UK Logistics Accountant
Sep. 2012 - Aug. 2013Aberdeen, United Kingdom
Business Analyst Placement Student
Jun. 2010 - Aug. 2011Aberdeen, United Kingdom
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