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Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
💰100%
Investor & VC
💸100%
Marketing
✨100%
Business Owner
Geos
🇫🇷100%
France
Work Background
Management DrivesManagement Drives Partner Consultant
Sep. 2023Hybrid
The Proven GroupHuman Skills Trainer
May. 2022Ballarat, Victoria, Australia · Hybrid
LisaWiking.comTraining Facilitator
Jan. 2016
LisaWiking.comStrategic Leadership and Business Consultant
Jan. 2016Designing and implementing Business Strategy for maximum growth
Project and Change Management work - designing and developing processes and practices
Business / Leadership coaching Small Business Owners
Understanding complex issues and translating them into a simplified solution
Design and deliver outcome-oriented workshops
Build onboarding programmes and processes to maximise staff performance and engagement
Create and Implement Recruitment, Enrolment and Leadership Programs based on the needs of the organisation
LisaWiking.comAuthor of Leadership Skills Reduce The Bills
Dec. 2015 - Feb. 2022Melbourne, Victoria, AustraliaAre you a leader of a small-to-medium sized team?
Are you frustrated by a disengaged team?
Do you lack confidence as a leader?
Are you confused about how to create a productive environment? In "Leadership Skills Reduce The Bills" you will gain access to the simple 6 step-by-step process that will make you an effective and powerful leader. You will learn how to establish a profitable and successful team environment as Lisa Wiking reveals essential communication skills all great leaders must know. She uncovers the secret to discipline in addition to revealing the power of focus and having a clear game plan. Implementing what you learn in this book will enable you to reduce your staff turnover and increase your productivity and profits! "Lisa has spent over 10 years in Flight Centre Leadership roles, this book is a great result of her experience. It is a must read for people managers who work in a fast paced environment, committed to business success. With a down to earth approach, it's easy to follow, well presented and clearly defines key leadership skills. This book will give you the the why, what and how required to be a successful leader. Graham Turner
CEO and Founder of Flight Centre Travel Group
Flight Centre Travel GroupArea Leader and Sales and Leadership Trainer
Jul. 2011 - Dec. 2015Lead 20 Stores to operate functionally and profitably, reporting on KPI’s daily
Analysing data to meet business objectives, identify and implement solutions to mitigate risks
Realigning and adapting to a constantly changing environment, whilst remaining committed to delivering an outstanding employee and customer experience.
Design and deliver the necessary training to improve commission average for consultants and leadership skills in Team Leaders.
V3 Leisure Management and MarketingBusiness Development Manager
Aug. 2010 - Jul. 2011Melbourne, AustraliaEstablish and maintain positive working relationships within the industry and relevant stakeholders
Research and analyse data to identify trends, opportunities and potential threats to achieving revenue targets
Conduct regular strategic business reviews with existing clients
Implement training programs and updates including face to face seminars and webinars
Implement a sales calls plan to market and increase awareness of product
Build a tribe of loyal and engaged advocates and capture market share
The Coaching Institute (TCI)National Operations Manager
Mar. 2008 - Jul. 2010Melbourne, Victoria, AustraliaDevelop and maintain a culture of success incorporating NLP principals
Performance management
Support and guide sales team to achieve monthly KPI's
Project manage and execute 2-3 successful events per month
Writing and Training delivery online via GoTo Meeting
Customer Engagement and satisfaction strategy
RTO Management and compliance
Overseeing Human Resources, Marketing, Administration and Financial Management
The Coaching Institute (TCI)Franchise Owner
Apr. 2006 - Mar. 2008MitchamDelivery of Life Coaching to improve the client's life experience
Business Coaching - Identifying business strategy and implementation to maximise profit results
Executive Coaching - Educate and developed leadership skills for CEO's and General Managers
Research and design workshops including Leadership and Culture development Training
Marketing and Client attraction strategies
Financial management and reporting
Sales and delivery
Escape TravelTeam Leader
Mar. 1999 - Mar. 2006Melbourne, Victoria, AustraliaRecruitment of Staff
Managing and ensuring the achievement of Business Profit Goals
Management and delivering customer sales and service
Managing customer complaints with solution-based focus
Booking Domestic and International travel for customers
Staff Training and development
Staff performance management
Escape TravelInternational Travel Consultant
Aug. 1997 - Mar. 1999RingwoodOrganising and booking all travel requirements for customers including Flights, Accommodation, Attractions, Car Hire, Tours etc.
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