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Work Background
SilverLiningDirector of Administration
Apr. 2024Washington DC-Baltimore AreaDesigned and implemented administrative operations with efficient systems and processes for a startup nonprofit. This includes managing grant portfolios, developing the HR infrastructure, and providing strategic leadership to foster a high-performing team.
ALLEN TEMPLE HEALTH & SOCIAL SERVICES MINISTRIESProgram Coordinator for Batterers Intervention Program
Mar. 2023 - Jul. 2024Oakland, California, United StatesRestructured and transitioned the administrative systems and processes from a paper-based office to an online cloud-based system to improve accessibility and efficiency. Completed Alameda County Probation Department audit and collaborated for compliance on file management. Accessed court record system for referrals and updated client information.
Created online intake forms and simplified processes for ease of client intake and support.
Maintained website information.
Managed program fee collections and records.
Supported facilitators with continuing education, attendance records, and probation reports.
Reviewed business operations for recommendation.
The SF MarketSpecial Project Coordinator
Dec. 2022 - Apr. 2024San Francisco Bay AreaCompleted special projects by organizing and coordinating information and requirements and monitoring results.
Assist with Human Resources for onboarding process improvement and file management.
Developed and managed certificate of insurance life-cycle process with Yardi real estate software.
Lead IT coordination including acting as liaison with IT consultants, setting and managing policy, taking responsibility for IT purchases, serving as first point of contact for other IT needs, and managing software subscriptions and passwords.
Coordinated and oversaw purchasing and maintenance of office equipment,
Collaborated with other department managers to ensure effective communication and coordination of administrative functions.
Identified opportunities for process improvement and implemented solutions to enhance efficiency and productivity.
Event coordinator for community events.
San Francisco State UniversityExecutive Project Manager
Jun. 2021 - Nov. 2022San Francisco Bay Area▪ Support the CFO/VP of Administration & Finance with special projects in strategic planning, process improvement, communications, procurement, and events
▪ Support the University Budget Committee and sub-committee development, processes, and membership
Science Philanthropy AllianceExecutive Assistant
Feb. 2020 - Jun. 2021Palo Alto, California, United States▪ Provide executive support to the President, advisory board, board committee chairs, senior science advisors, and member advisors. ▪ Assisted with the development of board processes and documentation for the Advisory Board, Governance, Nomination and Compensation Committee, and Strategic Planning Committee. ▪ Supported the President with calendar management, expenses, internal and external correspondence, travel coordination, meeting coordination, agendas, meeting materials, and meeting summaries
▪ Participated in the Culture Task Force
▪ Assisted with new staff interviewing process and onboarding
▪ Provided IT support for the President.
KidZCommunity, Placer Community Action Council, IncExecutive Assistant
Mar. 2018 - Dec. 2019Auburn, CAProject Manager and development coordinator amongst management and staff teams, leading innovative business practices and operations. ▪ Supported the Executive Director, Board of Directors, and led numerous projects pertaining to the senior management teams and program directives. ▪ Calendar management, expenses, internal and external correspondence, travel coordination, meeting coordination, agendas and minutes
▪ Directed and managed projects across multiple agency departments. ▪ Assisted in grant writing/development for the agency’s main funding source.
▪ Sole contract administrator for the agency and its partnerships.
▪ Technology training and primary back-up to the IT Manager for projects, seminars, and weekly meetings.
The Resort at Squaw Creek a Destination HotelExecutive Assistant
Jul. 2017 - Mar. 2018Olympic Valley▪Assisted the General Manager with calendar, travel, expenses and meeting management.
▪Prepared presentations for meetings.
▪Purchased hotel items for managers.
▪Worked with the finance office on credit card statement reconciliation, purchase order and payment ▪processing, manager petty cash reconciliations, and office equipment repairs and supply orders.
▪Coordinated travel and expenses for potential job candidates.
Stanford UniversityExecutive Assistant to the Provost
Aug. 2016 - Feb. 2017United StatesExecutive Assistant supporting and spearheading the goals and objectives of the Provost Office.
▪ Heavy calendaring and meeting management for the Provost. ▪ Executed executive tasks and projects for the Provost. ▪ Worked with the office team to successfully carry out tasks during the Provost and President transition. ▪ High-level planner and manager for events.
Palo Alto UniversityExecutive Assistant to the Provost and Director of Veteran Student Services
Dec. 2007 - May. 2016Project and Office Administrator over the development and implementation of the Veteran Student Services Department.
▪ Head developer and manager of the Continuing Education Program, maintaining compliance with American Psychology Association standards.
▪ Managed the Veteran Student Service office; processed education benefits.
▪ Sole developer and implementer of office processes and procedures.
▪ Served as Chair of Staff Council as liaison for staff development between staff and administration.
▪ Managed staff for the Office of Academic Affairs and Veteran Student Service Office.
▪ Served on various task forces and committees as chair and member.
▪ Supported the Provost with meeting arrangements, agendas and minutes, travel, expenses, events, and student/faculty relations for all academic programs.
▪ International group and individual travel coordinator. ▪ Assisted other program directors with new program developments and taking on projects and leading teams to execute goals and objectives. ▪ Successfully Course and faculty evaluations process.
▪ Contract Management supervisor over faculty agreements and clinic supervisor contractors.
Owner (Sole Proprietorship)Rafikis Coffee Hut
Jan. 2002 - Dec. 2006Business plan development and implementation
Facilities build out and design
System and process setup
Staff training and management
Community partnership development "Rafikis, Alum Rock Village’s favorite meeting place/café and Wi-Fi hangout, is much more than meets the eye. Proceeds from the little business help to fund medicines, nutritious food and educational opportunities via Christian ministry to desperately poor people in Africa and the Philippines." -New Neighborhood Voice 9/4/2005
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