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Work Background
Kingston Wharves LimitedFacilities Engineering Manager
Aug. 2023Kingston, JamaicaResponsible for the mechanical, electrical plumbing and structural maintenance of the several facilities within the Kingston Wharves Group of companies. Main duties are as follows:
1. Preventative Maintenance
2. Reactive Maintenance
3. Retrofit and fit-out of office spaces for KWL staff
4. Ensure vacant spaces for lease are lettable
Island Routes Group Facilities Manager
Jul. 2022 - Jul. 2023Jamaica• Providing Direct and Indirect Facilities Maintenance support for 31 facilities between Kingston & Montego Bay that is owned or leased.
• Vendor Contract Negotiation
• Defines scope of works (technical and needs analysis)
• Develop maintenance for direct facilities and guide the maintenance budget for indirect facilities.
• Building and Property Audits (Condition Assessments) which include Health and Safety assessments.
• Oversee where necessary maintenance, renovations & repairs to buildings and properties.
• Monitor adherence to local building codes and regulations.
• Generate monthly reports on the performance of the maintenance across the facilities.
• Manage a team 8 staff (technicians and administrative assistance) that provide maintenance shared services support between Kingston and Montego Bay
Special Accomplishments:
• Established and monitor group wide preventative maintenance programme/schedule due to frequent reactive/unplanned maintenance occurrences.
• Mentor the Head of Business and operations manager on proper facilities maintenance practices which included understanding the maintenance component of leases this also included better management of resource needs.
• Established the company wide Computerised Maintenance Management System (LIMBLE) to aid in the tracking and monitoring of planned, unplanned, help desk and Preventative maintenance activities.
• Established a list of competent maintenance contractors to be used across the group.
• Coordinated the fire alarm and access control (proxy) system linked for ease of evacuation during an emergency at Island Routes Adventure Tours Facility
• Provided guidance on the management of Strata Properties within the group for greater interaction between Strata Administrator and landlords for commercial and residential properties.
• Re-established outdated maintenance contract as well as establish new contracts (janitorial, landscaping, Air Condition, Water supply pumps, pest control, etc)
Urban Development CorporationDirector, Facilities Management
May. 2020 - Jun. 2022Kingston, Jamaica• Provided Direct and Indirect Facilities Maintenance support for 24 facilities spread across Kingston, Montego Bay, St. Ann, St. Catherine, and Westmoreland
• Prepares budget and tracks cost related facilities maintenance and renovation works.
• Ensures UDC’s safety and environmental standards are kept in relation to the OSHA regulations.
• Ensures that all work is performed in accordance with approved plans, specifications and submittals and as-built information is properly documented.
• Manages risk proactively and identify mitigation strategies in the implementation of the UDC’s facilities projects.
• Managed a department of 42 Employees comprising: Facilities Managers, Administrative Manager, Senior Secretary, clerical officers, JCC Facilities Supervisor, Technicians (Electrical, Electronics, Equipment), Stock Controller, issuing clerk, Specialist Supervisors (A/c, landscaping, janitorial, plumber, Electrical/Mechanical), etc. as well as facilities maintenance subcontractors.
Special Accomplishments:
• Established the preventative maintenance programme/schedule for Kingston and St. Catherine facilities.
• Renegotiated the maintenance contract for block 11 opposite the Jamaica conference centre.
• Established and monitored Key Performance Indicators for planned and unplanned maintenance activities.
• Coordinated the communication to advised remind tenants of their obligations of the lease agreement they sign with UDC. This allowed UDC to save approximately J$26Million in maintenance expense for the Office Centre Building and further J$10Million for Kingston Mall.
• Established the project to automate the facilities maintenance request helpdesk with ICT
• Established discussions with Estate Department for new maintenance rates for Office centre Building based on the age and life cycle of key assets.
• Provide guidance to the OSHA Officer & Estate Officer for effective property management.
• Guide UDC ISO 9001:2015 implementation final phase to certification
National Certification body of JamaicaISO Certification Auditor/Lead Auditor
Nov. 2019KingstoAssessment of organization ISO 9001 Quality Management system for certification, surveillance, re-certification ensuring the continued conformance to the standard requirements.
Supreme Ventures Racing & Entertianment Ltd (Caymanas Park)Facilities Manager
Nov. 2019 - Mar. 2020St Catherine, Jamaica• Directly managed maintenance of several stables, stands and administrative building at the Caymanas track property.
• Ensure building services such as cooling, electrical and plumbing are maintained and are consistently in good working order.
• Developed budgets for facilities maintenance.
• Execute and monitor infrastructure improvement and expansion projects.
• Respond to issues raised by internal stakeholders regarding building infrastructure and equipment within established timeframe.
• Conduct monthly inspection of all stables and community troughs to determine maintenance and improvement needs and schedule corrective actions. Ensure trainers and grooms are using Stable facilities in accordance with established guidelines.
• Conduct repairs and expansion of Stable facilities as required.
• Assess, log, track and analyze repair requests submitted by trainers and implement approved corrective actions.
• Submit monthly and other required reports to Manager, Racetrack Operations in accordance with agreed time schedules.
• Assist in minimizing or eliminating risks to health, safety, and security of self and team members by adhering to the Occupational Health and Safety Policy.
• Managed a department of 15 Employees (3 Office Clerks, 2 Carpenters, 2 Plumbers, 2 painters, 3 handy men, 1 welder, 2 Electricians) as well as facilities maintenance subcontractors for janitorial, A/C servicing, landscapers, garbage collection services.
Construction Projects and Operations Management Consultant ServicesConsultant
Jul. 2019St. Catherine• General Construction Project Management
• Property Maintenance Management Consultancy
• Construction Projects Supervision Engineer (Client site representative)
• Development of ISO management system for potential organizations for implementation.
• Assessment of facilities, buildings, properties for Occupational Health and Safety operational controls.
• Gap analysis review and reporting of existing plans, procedures, and manuals to ISO management systems requirements.
• Procedure & Manual development for conformance to Management Systems (ISO 9001 – Quality Management, ISO 14001 – Environment Management, OHSAS 18001 / ISO 45001 – Health & Safety Management, ISO 41001 - Facility Management, ISO 17025 – Testing & Calibration Laboratories) and any contractual obligations.
• Onsite auditing of existing operations / system against the management system requirements (ISO 9001 – Quality Management, ISO 14001 – Environment Management, OHSAS 18001 / ISO 45001 – Health & Safety Management, ISO 41001 - Facility Management, ISO 17025 – Testing & Calibration Laboratories) to which client is seeking compliance/certification. • Ongoing auditing of management system at intervals prescribed by the client.
Consultant Projects:
• ISO Quality Lead Auditor, Auditor, Assessor for the National Certification Body of Jamaica (NCBJ) (2019 – present)
• Consultant for the development & implementation of the Standard Operating Management System (SOMS) of FourTees (Engineers) in preparation for ISO 17025:2017 accreditation as a Construction Material Testing Laboratory (2019 – 2020).
• Sub-consultant for the development & Implementation of Occupational Safety & Health programme at BM Coffee Processors ltd (2020).
• Consultant Construction Project Manager for Razwel Projects Contracting Company Ltd (2019 – 2020).
• Consultant for Sagicor Property Services Ltd, ISO 9001:2015 & ISO 14001:2015 management system implementation programme for certification (2022 – present).
Advance Construction Technologies Group(Bahadir Construction)QAQC Project Manager
Sep. 2018 - May. 2019Doha, Qatar• Developed and maintain the Project Quality System as per QCS 2014, Client Requirements & ISO 9001
• Coordination of Project Quality Assurance & Quality Control
• Review Method Statements for acceptance and approval
• Develop Inspections and Test Plans, Project Quality Plans, Quality Checklist
• Review of Material Submittal and Subcontractors for Approval
• Coordinate quality control of Subcontractors activities on and off-site
• Managing & Coordinating construction material testing
• Quality Reports preparation submission
• Project quality audits of departments, suppliers, subcontractors
• Analysis of QAQC related data (material testing, NCR, CAR, material approval, audits) for trends
• Project Quality audits on department, suppliers and subcontractors
• Coordinate project related document submission to the Client via document control
PORR QATAR CONSTRUCTIONQuality Assurance Engineer/Deputy Quality Assurance Manager
Nov. 2015 - Aug. 2018Doha, QatarDoha Greenline Metro Project:
• Support the processes relating to the PSH-JV quality management system to ensure ‘Right First Time’. • Assist in the preparation of Annual Audit Programme based on current & future project activities.
• Conduct internal and subcontractor/supplier quality audits as required.
• Liaise with project consultant, internal and subcontractor/supplier auditees to ensure closure of CARs raised by the consultant and PSH JV Quality Assurance Team. • Coordinate and support QC Engineers on issues relating to quality assurance for eight (8) construction stations for the Doha Metro Greenline Underground Project.
• Coordinate the preparation and quality documentation to support payments as per payment milestones.
• Review and verify MEP, Architectural Fit-out subcontractor payment application as per QA/QC compliance requirements.
• Coordinate the preparation of the monthly quality department progress report inputs for PSH monthly submission to the Client. • Conduct Workshops/trainings on quality assurance and control for self-certification processes with subcontractors and PSH-JV site employees and QA/QC Department where necessary.
• Coordinate with QC Engineers for site related quality training on method statements associated with construction activities and programme for submission to the client.
• Review and update Quality related plans and procedures as required.
• Review and verify the adequacy and suitability of MEP, Architectural Fit-out subcontractor QMS procedures and manual in line with ISO 9001, project contract requirements.
• Coordinate weekly and monthly QA/QC progress report submission to the client as well as review and analyze Corrective Action Request (CAR) and Non-conformance Reports (NCR).
Note 1: Overseeing and monitoring the work of 17 QC Engineers, 2 QA Assistant, 1 Document Controller, 1 Document Control coordinator. Note 2: Consulted on the QMS of Surrey Paving & Aggregates Ltd for transitioning to ISO 9001:2015.
Jamaica North South Highway Co. Ltd(Developer-Highway 2000 North-South Highway valued @ US$600M)Quality Management Manager
May. 2014 - Oct. 2015Jamaica•Monitor construction activities through routine surveillance to identify construction impact on operation and maintenance activities based on the contract requirement of the concession agreement and ISO 9001. •Developed & executed initial O&M QMS plans and procedures to ISO 9001 standard, legal and concession requirements. This QMS is now ISO 9001:2015 certified.
•Monitor and measure the implementation of the Quality, Occupational Health and Safety programs of the developer for the operation and maintenance of the North South Toll Highway including the Toll Plazas.
•Coordinate and assist process owners with updates to processes and procedures. •Operation & Maintenance Representative of the North South Project for issues relating to quality, environment, health and safety of the toll road.
•Conduct internal quality audits on the Quality Documentation of the JNSHC.
•Conduct quality audits on the construction contractor plus witness/observe audits conduct by the Grantor on the said construction contractor.
•Toll Road best practice advisor to the Operation & Maintenance Manager.
•Coordinate and prepare monthly reports. •Participate in monthly progress meeting with grantor. •Technical Coordinator/Planner for Routine Facility & Highway Maintenance which includes highway maintenance costing.
•Civil Engineering Infrastructure Inspection of the North-South Toll Road for corrective maintenance.
•Training and mentoring of all staff on quality, health, safety requirements. Note 1: Manage and monitor the works of 35 which include technicians, Quality Officers, Patrol officers, Maintenance Personnel, office staff, Toll & Safety Supervisor, Toll Collectors.
Rheanano Process Approach SolutionsOwner & Manager
Oct. 2012 - Oct. 2015Kingston, JamaicaConsultant Management in areas of: • Developing ISO standard management system for potential organizations. • Facility Assessment for Occupational Health and Safety operational controls. • Gap analysis review of existing plans, procedures and manuals for ISO management systems. • Procedure & Manual development for conformance to Management Systems (ISO 9001, ISO 14001, OHSAS 18001) and any contractual obligations. • Onsite auditing of existing operations / system against the management system requirements (ISO 9001, ISO 14001, OHSAS 18001) to which client is seeking compliance/certification. • Ongoing auditing of management system at intervals prescribed by the client. • Auditing of system processes under the responsibility of the management representative (he cannot audit his own work as per the management system standards). • Quality Assurance and Control management of construction projects.
Note 1: Provided Consultative services for the Drafting and Development of a Highway Maintenance Manual for the Sir Solomon Hochoy Highway Extension Project in Trinidad & Tobago in 2015 for CH2M HILL via Hendrik Bertsch - Project Manager / Design QA Manager.
Note 2: Consulting QA/QC contractor for JNA Construction Ltd.
Note 3: ISO 9001 Quality Management System Consultant for the Development, implementation and maintenance for TransJamaican Highway Ltd (Highway 2000 East-West Toll Highway Developer) Quality Management System that is currently certified since 2014.
Jamaican Infrastructure Operator Ltd (O&M Contractor - Highway 2000 East-West Toll Highway)Quality Safety Environment & Maintenance Manager
Jul. 2006 - Mar. 2014Jamaica•ISO 9001, 14001 & OHSAS 18001 Management Representative.
•Conduct regular civil infrastructure inspection on the Highway
•Chairperson for QSE management review meetings.
•Develop and monitor the implementation of the Quality, Occupational Health Safety and Environmental programs.
•Assist in the development of plans and procedures to guide the day-to-day operations.
• Responsible for QSE monitoring of the Operation and Maintenance of the Tolled Highway.
•Conducting QSE Audits internally as well as subcontractors and suppliers audits. •Training and mentoring of all staff to all quality, health, safety requirements. •Highway & Facility maintenance planning, scheduling, execution and monitoring including budgeting activities. •Planning, monitoring and coordinating environment efficiency programmes. •Liaison between JIO and TJH on Technical issues of Operation and Maintenance. •Provide QSEM recommendation and consultation to the Operation & Maintenance Manager, Managing Director/General Manager of JIO and TJH. •Participate in audits by the grantor and developer as a technical expert. •Operator (JIO) Representative for final inspection/handover processes for the extension of the E-W Toll Highway in 2012 plus Highway extension opening coordinator.
•Team / Project leader for the development of ISO 9001 and ISO 14001 management system at Jamaican Infrastructure Operator Ltd that is certified to said standards since 2008.
•Team / Project leader for the development of OHSAS 18001 management system at Jamaican Infrastructure Operator Ltd.
Note 1: Managed and monitor 36 employees which include technicians, Patrol officers, Maintenance Supervisors, office staff, Quality Officers and groundskeepers as well as the highway maintenance subcontractors.
Note 2: Facility Occupational Health and Safety Inspection of Caribbean Cream Factory in 2011.
Nicholas O'Dwyer & Co Ltd Jamaica Branch(Project Consultants-North Coast Highway valued @ US$91.2M)Materials Engineer
Mar. 2006 - Jun. 2006Jamaica•Monitoring and analyzing material testing undertaken by the contractor as per technical specification.
•Material testing jointly with the contractor to confirm the accuracy of contractor results.
•Stand-in Works Inspector when required as well as training of work inspectors on efficient and effective quality inspections.
•Routine Inspection of material being used in the permanent works. Note: Provided construction quality control monitoring techniques and guidance to work inspector Group of 6 employees.
Bouygues Travaux Publics Jamaican Ltd (main contractor-Highway 2000 East-West valued @ US$400m)Construction Site Manager
Sep. 2002 - Feb. 2006JamaicaAs the Manager I was in charge of the asphalt works, road equipment and toll plaza building and toll lane construction & installations with focus on below processes:
•Budgeting and costing of works execution as well as rework, repair and concession nonconformance activities.
•Review of designs variations for most cost effectiveness.
•Planning and coordinating all Asphalt work and Road equipment activities.
•Cost control for all Asphalt Materials, mix design changes & resource needs.
•Monitoring of Asphalt works and road equipment activities.
•Assist. Area Manager for Road works and Civil works.
•Coordinating/interfacing with other Departments for conformance, handover, etc.
•Managing, Planning and the Portmore toll Plaza construction & installation activities. Note: During my tenure, I managed a staff complement of 40 employees which were Skilled and unskilled. This also included 2 Expatriates. Also managed the subcontractors involved in road equipment installation, building components, etc. Sr. Quality Control Site Engineer
•Assist. Quality Control Manager.
•Review designs.
•Participate on internal quality audits as an observer/auditor.
•Monitoring of structures (Buildings and Bridges), earthworks and asphalt operations for quality.
•Analyses material Laboratory test reports for conformance.
•Analyses Pile data with the designers to confirm acceptability.
•Ensure that all the latest revisions IFC drawings are available and construction activities built to those requirements.
•Issuing and closing of NCR associated with works and materials testing nonconformance.
•Assist Construction site teams with Technical Review submission based on site conditions for update to drawings, work nonconformance’s, etc.
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