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Work Background
Congressional Candidate AZ-04AZ Congressional District 4
Oct. 2021 - Nov. 2024Arizona, United StatesRecently, I spearheaded a congressional campaign, shaping and executing the complex, multi-phase initiative and fostering strong community engagement. In this capacity, I built awareness and expanded campaign reach through strategic marketing and communications efforts. • Served as a strong, mission/brand-focused leader, prioritizing audience trends and voice.
• Led public speaking and community outreach initiatives to galvanize interest and grow audience.
• Oversaw funding and donor/investor relations, ensuring comprehensive accuracy of funds management and allocation.
BKD's Backyard JointGeneral Manager/Owner/Partner
Jan. 2019 - Nov. 2024Chandler, Arizona, United StatesIn this capacity, I governed strategic direction and operations of the casual dining brand, steering key business development initiatives to support continued growth and profitability. • Established operating and customer experience standards, monitoring performance with a focus on excellence and guest satisfaction.
• Directed comprehensive P&L management, vendor relations, and team development plans, building brand consistency for improved customer experiences.
• Captained operational transformation, leading the transition from QuickBooks to Restaurant365 to optimize business-wide functions from P&L and accounting to purchasing and menu management.
• Defined quality standards, developing operational protocols with a focus on consistency, excellence, and profitability.
• Monitored staffing and training efforts, building a strong, effective restaurant team.
• Led quality control, ensuring regulatory and policy compliance across food preparation, beverage service, guest satisfaction, and facility maintenance.
Rock Bottom BreweryAssistant Manager
Jan. 2004 - Jan. 2005
The Melting Pot - AZGeneral Manager/Owner/Partner
Jan. 2003 - Nov. 2024Arizona, United StatesIn my time with The Melting Pot, I progressed through positions of increasing scope and responsibility, leading operations for multiple upscale dining establishments across the state. • Partnered with stakeholders to define brand strategy, financial and budget management, and operations roadmaps to ensure optimal outcomes. • Centering guest satisfaction, steered tactical optimization and growth efforts, growing brand reach while maintaining core dining experience standards.
• Served as a key member of the brand’s National Committee for five years (2013 – 2018), partnering with a select group of elected franchisees to map brand evolution and long-term vision.
• Headed the launch of Glendale and the relocation/relaunch of Scottsdale locations, as well as the rebuilding/relaunch of the Tucson location, expanding business footprint, opening key new markets, and reenergizing existing markets.
• Monitored market trends and shifts, leveraging market and competitor analyses to identify locations for closure with maximum impacts to portfolio performance.
• Evolved internal governance and management, steering the transition from QuickBooks to Restaurant365 to enhance tracking, inventory, accounting, B2B invoicing, menu management, and more.
• Led the full scope of P&L, inventory, staffing, cost control, and quality assurance operations to ensure alignment with stakeholder and brand goals.
• Elevated customer experiences, heading comprehensive staff training programs for consistent excellence across multiple locations.
Biaggi's Ristorante ItalianoManager
Jan. 1999 - Jan. 2002
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