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Work Background
LEAPS AND BEYOND, INCAdministrator
Nov. 2023United States• Managed full cycle billing for various insurance types, including claims appeal processing and financial reporting.
• Coordinated referral processing, eligibility verification, and interdepartmental collaboration for efficient client intake.
• Led authorization requests, renewal submissions, and appeals to ensure timely client benefits.
Robert HalfAccounting Consultant
Oct. 2022 - Nov. 2023United States• Managed consulting engagements with various clients, providing services such as invoice entry, reconciliation, and payroll processing.
• Led month-end close processes, state funds application processing, and W9 management for efficient financial operations.
• Implemented records management systems and created 1099 forms, ensuring compliance and accuracy in financial reporting.
SevitaAccounts Receivable Manager
Jan. 2019 - Sep. 2022United States• Managed full cycle billing, invoicing, aging, and collections for multi-state medicaid and individual funds, reducing aging by 90+ days from $550K to $0 in 6 months.
• Implemented billing automation, reducing compiling work from 3 weeks to 4 days.
• Developed State-specific billing manuals and maintained relationships with payers.
Able Clean-up Technologies IncBusiness Administrator
Mar. 2017 - Dec. 2018United States• Managed payroll processing, audits, and analytics for Able Clean-up Technologies Inc, ensuring accurate and timely payments.
• Oversaw certification/license tracking and renewals for staff, ensuring compliance with OSHA, DOT, DOL, and other regulatory bodies.
• Led full cycle billing and collections, resulting in improved cash flow and financial stability for the company.
• Implemented IT solutions and internal auditing processes to streamline operations and enhance efficiency.
City of Santa CruzBusiness Administrator
Jan. 2016 - Mar. 2017United StatesIn my role as a Business Administrator at the City of Santa Cruz, I handled a wide range of responsibilities including department technology liaison, software administration, cash management, and customer service. I also managed Spanish translations, staff supervision, and office maintenance, ensuring smooth operations for the organization.
University of California, Santa CruzSenior Food Service Manager
Aug. 2012 - Jan. 2016United States• Managed the largest Dining Hall at the University of California, Santa Cruz, overseeing 45 Full Time Staff and 200+ Student Part-time Workers.
• Coordinated safety audits, managed payroll, and developed staff incentive programs to enhance team performance.
• Led floor supervision, trained staff, and handled inventory management to ensure efficient operations.
FOX Racing ShoxMarketing Administrator
Jun. 2010 - Aug. 2012• Managed advertising sales and multi-annual forecasts, leading to increased revenue and cost analysis.
• Conducted advertising research and reports, as well as certification/license tracking and renewals.
• Oversaw clerical staff, coordinated travel and events, and handled various administrative responsibilities.
Santino’s RestaurantAccounting Specialist/HR
Jun. 2006 - Jun. 2010United States• Managed profit and loss, forecasting, budgeting, and financial reporting for Santino’s Restaurant.
• Conducted internal audits, handled payroll using ADP, and managed accounts payable and receivable.
• Led staff evaluations, performance management, and recruiting efforts for the HR department.
• Provided Spanish translations and managed cash flow and expenses.
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