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Work Background
Director of Value Realization
Hewlett Packard EnterpriseDirector of Value Realization
May. 2023 - Apr. 2024San Jose, California, United States• Led implementation of automated replacement parts ordering which saves HPE ~$50M each year. • Partner with product managers to set and achieve KPI's for each release. This ensured that we were focused on functionality which drove ROI. • Lead change management team for HPE Support Center • Lead metrics team for HPE Support Center
Sales Pipeline Acceleration Lead
ServiceNowSales Pipeline Acceleration Lead
Apr. 2020 - May. 2023Santa Clara County, California, United States• Company lead for Cloud Storage compliance. Tasked with enabling sellers to capture over 100M from accounts over utilizing cloud storage. • Enable sellers to drive incremental pipeline activity from customer over utilizing ServiceNow product. • Compliance program lead for regulated markets initiative. This will unlock ServiceNow’s ability to view and audit usage on key government customers globally while following all regulations. • Change Management lead for all Global Deal Management programs. Ensuring 5-10 key programs have the proper change component so when they are rolled out to sales, there is no negative impact
Senior Manager, Business Operations
CiscoSenior Manager, Business Operations
Nov. 2007 - Apr. 2020San Jose, CA• Led the engagement and enablement team of 15 individuals for Cisco Ready, the company wide initiative to monetize the Cisco install base. • Enable 17,000 Cisco sellers on install base and data insights platforms which support over $2 Billion of influenced bookings each year from 2014-2020. • Engage with key executive stakeholders to build trust in utilizing data for strategic company decisions. Specifically around Cisco's shift to drive more recurring revenue. • Managed global help desk team who supported all users with trainings and issues.
Operations Manager
3Leaf NetworksOperations Manager
Apr. 2007 - Nov. 2007
Sr. Business Analyst
Agilent TechnologiesSr. Business Analyst
Oct. 2004 - Apr. 2007
Accountant
Silicon GeneticsAccountant
Oct. 2001 - Oct. 2004

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Personal Pitch
Expertise in Business Operations
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