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Work Background
Front Office Manager
Terra Nova All Suites HotelFront Office Manager
Aug. 2024
Duty Manager
Terra Nova All Suites HotelDuty Manager
Jun. 2024 - Aug. 2024Kingston, Jamaica
Customer Service Manager
Grupo Unicomer / Unicomer GroupCustomer Service Manager
Jun. 2021 - Dec. 2023
Sales And Marketing Specialist
The Courtleigh Hotel & SuitesSales And Marketing Specialist
May. 2015 - Jul. 2020
Customer Service Executive
VIP AttractionsCustomer Service Executive
May. 2013 - Jun. 2014Montego Bay, St JamesMy responsibilities included welcoming clients to the VIP lounge, solving any client related problems, assist with in the check in process, directing phone calls to the relevant departments and also marketing and selling the company to perspective clients.
Quality Assurance Engineer
HOLSUM BAKERYQuality Assurance Engineer
May. 2012 - Aug. 2012Williamsfeild, MamchesterAs a Quality Assurance Engineer my main responsibilities included developing and testing new products that met ISO 9001 standards, provide solutions that hinder quality growth of products and monitor workers to ensure they adhered to quality practices.
Intern
Sandals Resorts InternationalIntern
May. 2011 - Sep. 2011Ocho Rios, JamaicaWhile working with Sandals, I was a member of the Wedding Department where I met and consulted with couples and assisted with planning their special day. I was also a member of the Sales and Marketing Team, the Accounts department and also the Housekeeping department.
Intern/ Volunteer
National Land AgencyIntern/ Volunteer
Oct. 2009 - Jan. 2010Mandeville BranchMy responsibilities included improving filing system to a more efficient manner and directing phone calls to the respective personals

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