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Network Power<100 people
Roles
🗿75%
HR
👍50%
Sales & BizDev
💸25%
Marketing
Geos
🇺🇸25%
United States
Work Background
Bank of America BusinessOfficer, Administrative Assistant III & Business Support Analyst
Jun. 2022Charlotte, NCDuring this tenure, I ensure accurate and timely reporting of $30M in expenses by working closely with the business support team and key stakeholders. I manage access approvals for advanced analytics tools like Alteryx and Tableau and optimize space allocation to improve data accessibility and workplace functionality. I organize offsite meetings, prepare materials for monthly and quarterly events, and coordinate retirement celebrations and employee recognition programs to foster team cohesion.
Key Highlights:
• Supported six Enterprise Credit Executives with seamless operational and budget management processes.
• Streamlined logistical coordination and HR activities, improving onboarding, offboarding, and training frameworks.
• Administered SharePoint updates, tracked staffing requisition forms and job codes, and ensured updated business reviews
Environmental Service SystemsHuman Resource Manager & Document Controller
Jun. 2018 - Jun. 2022Charlotte, NCI worked on everything from headcount reporting and promotions to diversity initiatives and performance management, ensuring our workforce operations ran smoothly. Staying on top of local, state, and federal regulations was a big part of my role, and I created systems to make compliance straightforward. I also managed documents, keeping everything organized and aligned with digital standards. Mentoring my team and managing strategic programs were some of the most rewarding aspects of my work, helping us meet organizational goals effectively.
Key Highlights:
• Led an amazing HR team, revamping onboarding, training, and development to boost engagement and make new hires feel at home.
• Budget planning was a challenge I enjoyed—analyzing compensation trends to increase satisfaction while staying within retention goals was a win-win.
24-7 Insurance Claims LLCProject Manager
Jun. 2016 - Jul. 2018Charlotte, NCI oversaw and delivered impactful projects, coordinating cross-functional teams to align with organizational goals and exceed client expectations. By leveraging Agile methodologies, I streamlined operations, addressed potential challenges early, and ensured projects were completed on time and within budget.
Key Accomplishments:
• Reduced project turnaround times by 5% through improved workflows and processes, all while maintaining top-notch quality and client satisfaction.
• Kept a 100% project success rate by working closely with stakeholders to define clear project scopes, allocate resources effectively, and manage risks proactively.
VRG Component INCBusiness Operation Analyst
Mar. 2012 - Jun. 2018Charlotte, NCI focused on improving financial and operational processes, managing everything from invoice tracking and payroll to administrative tasks and documentation. My role involved validating findings, analyzing reports, and reviewing deliverables to implement effective controls and reduce risks.
Highlight:
• Enhanced business operations by identifying inefficiencies and introducing process improvements, which boosted productivity and accuracy across key workflows.
Kapital Financial Group LLCHuman Resource Specialist
Mar. 2011 - Mar. 2012Charlotte, NCI managed recruitment processes, from posting jobs and screening resumes to coordinating interviews and extending offers, which helped improve hiring timelines. I also handled employee complaints and performance issues with a focus on resolution and maintaining a positive workplace. Ensuring payroll accuracy was another key responsibility, making sure employees received error-free wage payments.
Highlights:
• Developed and updated HR policies, including compensation and benefits frameworks, to strengthen organizational practices.
• Introduced initiatives to boost employee satisfaction and create a more positive and engaging workplace culture.
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