Requests
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Network Power<100 people
Roles
💸50%
Marketing
✨50%
Business Owner
🧑💼50%
C-level Executive
Geos
🇬🇧50%
United Kingdom
Work Background
StradaSenior Change Management Consultant
Jul. 2024United States, LouisvilleProviding clients robust change management, training, and communication strategies and plans.
Alight SolutionsChange Management Consultant
May. 2022 - Jul. 2024United States, LouisvilleProviding clients robust change management, training and communication strategies and plans.
HumanaSr. Experience and Transformation Professional
Jul. 2021 - May. 2022Louisville, Kentucky, United States
HumanaSenior Onboarding Professional
Apr. 2018 - Jul. 2021Louisville, KentuckyProduct Owner of Humana's new hire orientation program
HumanaResolution Team Process Consultant
Jan. 2017 - Apr. 2018Louisville, Kentucky, United StatesCollaborated with cross functional teams to create, document and train optimized operational processes. Designed and implemented a SharePoint site to manage team documentation, shared workspaces and process change request forms.
HumanaRisk Adjustment Provider Reporting and Education Consultant
Jul. 2015 - Jan. 2017Louisville, Kentucky, United StatesDesigned and created Risk Adjustment reporting, communication and education solutions for providers, including leadership, across the country. Managed a SharePoint site that served as an online library of Risk Adjustment education and communication materials for national market educator use to educate providers
HumanaProvider Development Center of Excellence Consultant
Apr. 2013 - Jul. 2015Louisville, Kentucky, United StatesDesigned and deployed training modules to build acumen around the processes and systems necessary for a market to successfully build value-based care capabilities within the provider community. Project managed value-based contract implementation projects through facilitating cross-functional project teams.
HumanaContract Administration Consultant
Mar. 2012 - Apr. 2013Louisville, Kentucky, United StatesProject managed the development and creation of a foundational and sustainable curriculum for contract load teams.
HumanaContract Administration Analyst
Sep. 2008 - Mar. 2012Louisville, Kentucky, United StatesMaintained Metavance (MTV) non-participating master contracts for Ambulatory Surgery Centers and Dialysis Centers and was key to implementing several new/unique networks in the MTV payer platform. Served as a Metavance subject matter expert. Designed and deployed departmental trainings.
HumanaContract Administration Specialist
Apr. 2004 - Sep. 2008Louisville, Kentucky AreaMaintained a database of inquiries from across the organization about post payment claims issues identifying the root case for those issues and creating solutions. Served as a Subject Matter Expert for Metavance claims payment system. Designed and deployed several trainings for incoming associates on department processes and systems.
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