Hill Country Indoor Sports and FitnessDirector of Membership, Member Services & Partnerships
Jan. 2017 - Mar. 2020Bee Cave, Texas-Manage the day-to-day operations of the Fitness Center, including but not limited to new memberships, STUDIO classes and Studio Instructors, Personal and group training, Promotions and Marketing, Member Retention and communication, business development with emphasis on partnerships and sponsorship, plus other daily business operations -Ensure that each and every member receives exceptional services and an outstanding experience by providing a welcoming environment, maintaining the highest standards, solid product knowledge, cleanliness and inventory Management, excellent team member and member communication, and all other components of member services -Develop and implement membership plans for retention of current members and growth of new
members
-Responsible for all operations of the Fitness Center including employee development
and supervision, setting budgets and goals, and assigning tasks. - Design and implement community relations events, membership drives, group events
and corporate memberships. -Ownership of the maintenance of the fitness area utilizing in-house staff and vendors to
ensure safe and first-class equipment and environment