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Work Background
HID GlobalProduct Designer
Oct. 2020 - Feb. 2022I worked closely with the Business and Product team to introduce User-centered design into an Agile Development environment. I collaborated on projects across multiple business segments to create and improve mobile, web, and desktop solutions at various Product life cycle stages.
CrossmatchProduct Designer
May. 2018 - Oct. 2020I collaborated with fellow designers, developers, and Product Managers to redesign Identification/ Identity management software in alignment with modern User experience standards. I encouraged leadership to embrace User-Centered Design at the organizational level. I encouraged team members to think past the pixels in Design. I helped to introduce whiteboarding sessions, workshops, Wire-framing, and Rapid Prototyping to flush out ideas before making significant financial commitments.
Intelligent Design Flows, LLCProduct (UX) Designer | Design Strategist
Apr. 2018Chattanooga, Tennessee, United StatesI help small businesses and B2B, B2C companies use human-centered design and design thinking to solve business problems. I assess business goals and develop design strategies to help them achieve them.
Digital Video SystemsProject Manager
Jan. 2017 - Nov. 2017Miami/Fort Lauderdale Area-Provided weekly job status and forecast reports to inform upper management. -Managed the delivery of Integrated solutions as well after-sales client support, warranty calls, and service issues. -Promoted internal staff development through personalized training plans and empowerment. -Repaired previously strained client relationships and rebuilt the company's reputation among clients. Technologies: Microsoft Word, Excel, Project, Smartsheets
Integrated Security SystemsProject Manager
Apr. 2016 - Jan. 2017Miami/Fort Lauderdale Area-I managed the roll-out of high-end security integration projects for the company's key corporate clients. -I managed the project budget and resources throughout the project lifecycle to deliver successful projects on time and on budget -Provided weekly job progress reports to all internal and external stakeholders to ensure projects remained on schedule and under budget. Technologies: Microsoft Project, Word, Excel, AutoCAD, Microsoft Excel,
AVI-SPLProject Manager
Oct. 2013 - Apr. 2016Miami/Fort Lauderdale AreaI managed the project budget, schedule, and internal and external resources throughout the project life cycle to ensure customer satisfaction and maximum ROI for the business. I Performed project reviews to ensure proposed products satisfied client scheduling and functionality requirements. I managed the internal and external communication and documentation throughout the project lifecycle. Technologies: Crestron Toolbox, SIMPL, VT Pro, BSS Soundweb, Biamp Tesira Forte, Microsoft Project, Word, Excel, AutoCAD, QuickBase
PriVID Eye Security Systems & ViVID A/V SolutionsProject Manager
Jan. 2011 - Jan. 2013Miami/Fort Lauderdale AreaI managed the installation of Physical Security and Audio Visual Technology throughout south Florida and the Eastern Caribbean.
Ross University School of MedicineAV Engineer / Project Manager
Jan. 2005 - Jan. 2011St.Kitts, W.II was responsible for designing, installing, and maintaining Campus Audio Visual Technology and Computer Systems.
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