Requests
3
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Volvo GroupSr. Business Analyst
Apr. 2022Greensboro, North Carolina, United States• Created support process for new services to ensure all new services have support for Customers and Dealers.
• Initiated team process documentation and standardization
Volvo GroupUser Experience Product Design PM (conslt)
Nov. 2021 - Mar. 2022Greensboro, North Carolina, United States• Managed budget and timelines for six company projects simultaneously, maintaining each within 10% of target.
• Organized and prioritized project deliverables and projects based on constraints, dependencies between projects and technology, project, material, and resource cost, and impact to customers.
• Documented User Experience Standard Processes to increase Quality and Efficiency of the team
• Created a clear single point of truth for the team’s workload, capacity, and projects enabling better understanding of risks.
• Helped the User Experience team understand the way trucks work and better understand truck drivers.
Qorvo, Inc.Sr Business Analyst
Jul. 2020 - Oct. 2021Greensboro, North Carolina, United States
Volvo GroupUX Product Design Manager / Project Manager (Consultant)
Sep. 2018 - Mar. 2020Greensboro/Winston-Salem, North Carolina Area• Managed budget and timelines for six company projects simultaneously, maintaining each within 10% of target.
• Organized and prioritized project deliverables and projects based on constraints, dependencies between projects and
technology, project, material, and resource cost, and impact to customers.
• Managed team of eight using Agile development processes to ensure timely execution of deliverables and communicate
clearly the designs and deliverables to stakeholders.
• Translated technical requirements into actionable requirements and tasks for User Experience Team.
• Created a clear single point of truth for the team’s workload, capacity, and projects enabling better understanding of
risks.
• Helped the User Experience team understand the way trucks work and better understand truck drivers.
OLD HICKORY COUNCIL, INC. BOY SCOUT S OF AMERICACub Scout Cubmaster
Aug. 2017Kernersville, North Carolina, United StatesVolunteer leader for Pack 0941.
Helped develop the pack from five Cub Scouts to the current 29.
Organize the den leaders to ensure each Cub Scout advances through the program.
Plan extracurricular activities such as camping, hiking, sports events, and historical sites to help broaden the Cub Scouts views.
Honda Aircraft CompanyProject Manager Information Services
Feb. 2016 - Sep. 2018• Assisted in the management of a large $10 million company-wide development program keeping within 8% of the budget and in the 18 month project timeline.
• Compile and deliver weekly 80 slide status briefings for Flight Operations Division Director.
• Collaborated with Flight Operations team to develop Technology Road Map.
• Serve as a member of the Information Services Leadership Team.
• Contribute to developing better processes across all divisions such as Flight Operations Configuration Management, Quality Notification Process, Purchase Order Process, and others.
• Formed 5-year Information Services Strategy Road Map.
• Guided Information Systems management team in team building exercises.
• Developed project management process that helped control and prioritize project workload coming into Information Services department.
• Process maintained 93 completed projects within 3% of budget and 9% of schedule in first year.
• Process maintained 118 completed projects within 6% of budget and 11% of schedule in second year.
• Developing and coaching key people in each division to increase their leadership potential.
Honda Aircraft CompanyUI/UX Developer
Aug. 2015 - Feb. 2016IT Ticketing System Implementation
• Designed and implemented web based user interface for a software system that had limited portal capability
• Provided a way to allow users to view their tickets and ticket status
• Increased ease of creating a ticket by a user
• Decreased the manual routing of tickets by 75% Dealer/Customer Portal
• Conducted meetings with users and stake holders to understand their business processes • Increased visibility of project to end users by holding status meetings which showed current status of system
• Created use cases and requirements based on meetings with users
• Learned how users use current system and used that information to help guide new development work
• Traveled to dealers to learn and document their business processes and needs for software we were developing for them
• Conducted usability testing on solution and documented changes needed to increase usability and consistency throughout solution Web-based Flight Operations Request Form
• Organized meeting with users to gather requirements and understand the business process
• Designed web-based form and flight management system that exceeded users expectations
Honda Aircraft CompanyManufacturing Services/Safety Coordinator
Jun. 2014 - Aug. 2015Greensboro, North Carolina• Created a scheduling simulation program that reduced new schedule development and scenarios from 1-2 weeks down to 1-2 hours.
• Developed program that calculated hours per aircraft per month for finance to determine cost of each aircraft. Task would previously require 3-5 days of work; the program cut work time to 1-2 hours.
• Designed spreadsheets that decreased time needed to determine which employees needed recertification from 5-10 minutes down to 30 seconds.
• Streamlined initial safety certification training from 8 hours down to 3 hours, saving 5 hours per person trained. • Taught over 150 shop floor technicians their initial safety certification training.
Honda Aircraft CompanyOperations Technology Engineer
Aug. 2011 - May. 2014Greensboro, NC• Led implementation of Manufacturing Bill of Material (MBOM) management in Teamcenter
• Decreased MBOM update time by 50-75%.
• Increased accuracy by 18%.
• Coordinated with Vice Presidents, FAA, managers, and technicians to deliver the solution being developed.
• Spearheaded design of mobile, web based User Interface for SAP
• User interface design reduced non-value added time on each work order by 5-10%.
• Pulled together cross functional teams consisting of managers, engineers, technicians, and supervisors to review User Interface and get feedback from.
• Collaborated with Design Engineers, Manufacturing Engineers, Production Control, Supply Chain Management, Configuration Management, Customer Service, Sales, Quality and Senior Management to solve usability problems and implement cross company solutions to increase company efficiency.
Batelle - Army Research LabUser Experience Researcher
Feb. 2010 - Feb. 2011Norfolk, Virginia AreaCreated wireframes and interactive user interface for touch screen computers and tablets. Used for design approval and testing scenarios Created usability studies to evaluate a new advanced decision aide
• Wrote step by step instructions for users for each test case that represented real world use.
• Observed and recorded real world use of the advanced decision aide using head mounted and desk mounted eye trackers
• Error rate, number of clicks, eye search patterns, and surveys
• Analyzed experimental data Compared advanced decision aide to current decision aides to evaluate its effectiveness Redesigned the user interface for the decision aide using Human Factors, User Interface principles, and usability test data, then retested to verify improvement in performance of new interface design.
Old Dominion UniversityGraduate Research and Teaching Assistant
Aug. 2007 - Aug. 2011Norfolk, Virginia AreaCreated grading rubric for weekly discussion sections for undergraduate social psychology, grading discussions and providing feedback to the students. Fixed problems with the computer programs making sure they ran smoothly during experiments. Wrote computer code, and used programs to create experiments that recorded data on participant performance. Ran participants through computer program experiments and analyzed experimental data. Used hand and computer calculations to analyze experimental data including experimental tools, eye tracking camera and software. Supervised undergraduate assistants and instructed them on experimental procedures.
Intch is a Professional Networking App for the Future of WorkSee more people like Jeremy on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
449099 people
15
Lead Software Engineer @ Codename: Magnolia
17
Executive Creative Director / Art Director / Founder @ Those Guys Are Great, Inc
19
board member @ American Eagle Outfitters Factory
78666 people
15
Lead Software Engineer @ Codename: Magnolia
42
Senior Mining Engineer @ Riot blockchain
29
Social media marketing @ Freelancer