Tractor Supply StoreStore Manager
Jul. 2019Benson, Arizona, United StatesStore manager - supervisor of 20 plus tram members of a store of 5.2 million a year. Weely scheduling , time card edits and approvals. Review MARS report to improve sales, set goals for the team to achieve credit cards, protection plans. Direct and assign task for day to day running of the store. Make sure each year inventory is better then the year begore. Hire the right team member. Coach and train each team members in legendary customer service. Assistant Manager- I am freight team leader, making sure the Tractor Way is followed to process our freight faster to be present for customer service. I make sure our receiver is going thru there checklist and making sure everything is done right. Back up to the receiving . Follow up with both team leads to make sure there tasks are done. Check for new planograms and follow thru to make sure they are done. Follow opening and closing procedures. Bank runs made daily. Follow up with customers on complaints, special order and online orders. Leading the team in GURA for excellent performance in customer service. Teaching and showing how to sell the high 5. Ensuring every team member know how to sell power plus, neighborhood clubs and tractor supply credit card. Making sure top stock, backroom and feed get worked. Assign recovery areas and double checking target out areas. Making sure tasks are assigned and done from the HUB.
