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Work Background
New Era TechnologySenior Consultant
Dec. 2022
Signature ConsultantsSr. Project Management Consultant
May. 2022 - Nov. 2022Raleigh, North Carolina, United States · Hybrid
AdvisoryCloudAdvisor
May. 2020 - May. 2022https://www.advisorycloud.com/profile/Jeffrey-Hall-581575086
CIO SenseiSr. Project Management Consultant
Feb. 2019 - Apr. 2022Greater Boston AreaCIO Sensei is an IT advisory firm comprised of former CIOs, IT Practitioners, and Business Executives with “real world” experience successfully leading organizations and delivering business results. Our experienced team accelerates measurable benefits and value realization for our clients.
JHall Consulting, LLCPrincipal Consultant
Jan. 2019Greater Raleigh NC Area · Remote
a2c IT ConsultingSr. Project Managent Consultant
May. 2018 - Feb. 2019BostonLead Project Manager overseeing multiple work-streams for Business Application, Infrastructure and Data Migration for 2mm budget. • Manage all project deliverables required for approval and execution of projects including: Build of Project Scope, Budget Financials, Project Timeline and Resources, Risk Management, Requirement analysis, Project Governance, Vendor approval of SOWs and proposals and tracking of all project artifacts.
Farm Credit Financial Partners, Inc.PMP - IT Project Manager
Dec. 2017 - Mar. 2018Springfield, Massachusetts AreaLead Project Manager overseeing multiple workstreams for Business Application and Data Migration for 4mm budget of new client • Managed all project deliverables required for approval and execution of projects including: Build of Project Scope, Budget Financials, Project Timeline and Resources, Risk Management, Requirement analysis, Project Governance, Vendor approval of SOWs and proposals and Tracking of all project artifacts.
Lender Toolkit, LLCPrincipal Project Manager - Professional Services
Oct. 2016 - Sep. 2017Greater Boston AreaCreated PMO from ground up utilizing PMBOK best practices facilitating a more efficient workflow for client System implementations of Ellie Mae Mortgage Origination Software (SaaS).
• Managed all end-to-end program and management activities: reporting, planning, issue / risk identification and tracking, scope management, project estimation, SOW project resources and client management, relationship management.
• Projects ranged from monthly maintenance and optimization to full client installation with budgets of 10k - 250k. Managed 7-10 projects simultaneously.
• Used agile methodology to drive system configuration and QA functional testing. Documented performance gaps and defects, create user training documentation, and reports of experience gained.
Genzyme a Sanofi CompanySr. Project Management Consultant
May. 2016 - Sep. 2016Westboro, MAManaged multiple projects IT Infrastructure Services and PMO for End User Technology Solutions: Managed Global project for IT Infrastructure upgrades and installation of Telepresence HD video conference rooms for AMER,APAC and EMEA regions. - Responsible for all project deliverables required for approval and execution of projects including: Build of Project Scope, Budget Financials, Project Timeline and Resources, Requirement analysis,Project Governance, Vendor approval of SOWs and proposals and Tracking of all project artifacts. Build of SharePoint site to house End User Technology Services policies and procedures.
Citizens BankSr. Project Management Consultant
Feb. 2015 - Feb. 2016Providence, Rhode Island AreaProvide project management and business process improvement consulting services for Vendor Risk Management Office and Infrastructure Services of Citizens Bank.
(7/2015-2/2016) Lead Transition Manager for project on consolidation of technology services, from 4 vendors to IBM Managed Services contract, for multiple work streams.
(2/2015-7/2015) Lead Project Manager for compliance project for Vendor Management Office, to develop repeatable process for vendor risk assessment of existing and new vendors.
Prospect MortgageSr. Project Management Consultant
Sep. 2014 - Feb. 2015Los Angeles CaliforniaProvide project management and training consulting services for various operations and technology service groups for Ellie Mae Encompass System Conversion for Prospect Mortgage.
- Planned and executed startup of project utilizing requirement analysis, creation of project charter and artifacts, estimates and timelines, resources
Olympus-OSTAProcess Improvement Management Consultant
Jun. 2014 - Sep. 2014Southborough, MassachusettsLed full learning and development life cycle project in Lean Six Sigma continuous process improvement for Olympus OSTA division. - Conducted task, audience, environment, and content analysis utilizing performance consultant approach to prescribe appropriate learning solutions to meet the needs of business partners. - Created project charters to develop content outlines, learning objectives, and evaluation criteria for various delivery methods; E-learning, webinar or Instructor led.
Sun Trust BankSr. Project Management Consultant
Oct. 2013 - Feb. 2014Richmond, Virginia AreaProvide project management and training consulting services for various operations and technology service groups for Black Knight Empower LOS conversion for SunTrust Bank.
- Planned and executed all phases of project development cycle: requirement analysis, estimates and timelines, test system environments/functionality, document performance gaps and defects, create user training documentation, and reports of experience gained.
Poli Mortgage GroupTraining & Project Manager
Sep. 2012 - Sep. 2013Norwood, MAProvide project management and training consulting services for various operations and technology service groups for Ellie Mae Encompass System Conversion.
- Planned and executed startup of project utilizing requirement analysis, creation of project charter and artifacts, estimates and timelines, resources
Citizens BankSr. Project Management Consultant
May. 2010 - Jun. 2012Providence, Rhode Island AreaProvide project management and training consulting services for various operations and technology service groups for Black Knight Empower LOS conversion and IT Process improvement for Citizens Bank.
- Planned and executed all phases of project development cycle: requirement analysis, project estimates and timelines, test system environments/functionality, document performance gaps and defects, create user training documentation, and reports of experience gained.
JP MorganAVP, Training Officer II
Aug. 2008 - Apr. 2010Boston MAResponsible for for full Life cycle Design and Project Management of training solutions in leadership, management effectiveness,diversity, industry knowledge, and technical skills for Fund Services operations.
Bank of AmericaProject Manager/Instructional Design
Feb. 2008 - Jun. 2008Boston MALed full Life cycle learning and development project for New Loan Officer Mortgage Boot-camp course for Bank of America.
Indymac BankOperations Support Manager
Jun. 2006 - Jan. 2008Boston MAResponsible for Daily Managment for of New loan pipeline for wholesale mortgage division and Post Closing Loan Delivery
Washington MutualOperations Support Manager
Oct. 2005 - May. 2006Boston MAResponsible for Daily Managment for of New loan pipeline for wholesale mortgage division and Post Closing Loan Delivery
Washington MutualSr. Performance Technologist
Jul. 2002 - Oct. 2005Boston MAResponsible for for full Life cycle Design and Project Management of training solutions for Retail and Wholesale channels of Washington Mutual’s Loan Fulfillment division. Areas of training included: Leadership, change management, role specific training for Loan Delivery, Senior Loan Coordinator, Underwriting, Closing, and Compliance.
PNC BankSr. Training & Development Specialist
Jun. 1999 - Apr. 2002Responsible for for full Life cycle Design and Project Management of training solutions for Call Center, Processing and Accounting Control units of PFPC's Transfer Agency division. Areas of training included: Industry knowledge, customer service skills, systems and compliance.
PNC BankSr. Investor Services Rep/ Team Lead
Oct. 1997 - May. 1999Westborough, MAProvided inbound telephone service support as a Licensed Series 6 & 63 agent for various clients at PFPC Investor Services
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