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Work Background
Instructional Designer
LeidosInstructional Designer
Nov. 2022United StatesInstructional Design- Designing classroom and web based learning courses • Course Development & Design-Instructor for the HAPS, HAC, BAR, and Event Planning course • Course Development- Writing proposals for share drive org project • Monitoring Survey information • Course Development & Design- Instructor for the HAPS, HAC, BAR, and Event planning course • Project Management- Submitted new and updated courses, formal and informal courses through TAO Front office review board and Learning Enterprise curriculum review board. • Needs Analysis- Gather necessary data to draft and create in-person classroom and web-based training. • Stakeholder Collaboration- Coordinating meetings with SMEs regarding current course offerings • Project Management- Managing courses in LMS system • Evaluation- Attend courses as requested • Learning Analytics- Provide ISD support to 5 instructors, this allowed them to update their course information as needed based off of student feedback. • Stakeholder Collaboration- Participate in Countdown and course review hotwash meetings • Learning Analytics- Create survey assessments for all existing TAO courses • Evaluation- Review course survey results and data
Process Engineer
ArcfieldProcess Engineer
Sep. 2022 - Nov. 2022Chantilly, Virginia, United States• Needs Analysis- Analyze the onboarding program to develop a new onboarding process • Course Development & Design- Preparing PowerPoint presentations for recruiter meetings
Subject Matter Expert
MP Data LLC (USA)Subject Matter Expert
May. 2022 - Jul. 2022Chantilly, Virginia, United States• To process EEO Litigation cases • To make sure Litigation cases are closed in various courtrooms. • Scan court documents into the system • Review case material documents
Front Office Specialist
ArcfieldFront Office Specialist
Feb. 2021 - Apr. 2022Chantilly, Virginia, United States• Monitoring and responding to CATS actions from DDI Front office, Talent Office Front office, and Headquarters 7th-floor executive staff. • Maintain the calendars for the Deputy and Director of the DDIU. • Maintain Master reconstitution list and phone call tree for all DDIU staff and Directorates. • Work with the Chief of Staff to set up Virtual Offsite for the DDIU • Work with the Chief of Staff and Executive Assistant to track available office space
Content Manager/Front Office Support/ System Integrator III
ArcfieldContent Manager/Front Office Support/ System Integrator III
Jan. 2020 - May. 2022Chantilly, Virginia, United States• Instructional Design- Advise schoolhouse leadership in uploading their digital content • User Experience (UX) User Interface (UI)- Upload 508 compliant videos, PowerPoints, and Microsoft Word documents • Project Management- Manage courses for BTI in Learn • User Experience (UX) User Interface (UI)- Work with the multimedia team to design an online course • Project Management- Manage course information in SharePoint • User Experience (UX) User Interface (UI)- Work with the Chief of Staff to set up Virtual Offsite for the DDIU • Instructional Design-Work with Atlassian system to launch training that can be taking offline • Instructional Design- Work with Atlassian to setup outside communication network
Executive Assistant
General Dynamics Information TechnologyExecutive Assistant
May. 2019 - Dec. 2019Herndon, Virginia, United States• Project Management- Assist in driving NRO AGILE Process forward across AGG • User Experience (UX) User Interface (UI)- Arrange Virtual meetings between multiple agencies to further NRO/NSA tech projects • Provide direct calendar support to the Director and Deputy Director of AGG • Manage multiple calendars for multiple Projects within AGG
Program Coordinator
CACI International IncProgram Coordinator
Mar. 2018 - Apr. 2019Herndon, Virginia, United States• Stakeholder Collaboration- Assisting training staff with student management training • Invite recently promoted senior staff to executive leadership training (GS 15’s) • Student Centered Learning Environment- Assist in training room set up which encourage conversations and collaboration among the students and with the facilitators. • Content Development- Order and prepare specific training material for each iteration of the course.
Recruitment Support Officer
General Dynamics Information TechnologyRecruitment Support Officer
Jul. 2016 - Feb. 2018Herndon VA• Review interviews and information schedules’ • Stakeholder Collaboration & Evaluation Conduct one on one meetings with Recruitment SMEs. • Learning Analytics- Retrieve Applicant testing • Project Management- Create an Excel spreadsheet to monitor file review numbers • Learning Analytics- Complete applicant file folder review for 6 agency division
Team Lead / Learn Line Registrar Supervisor I
CACI International IncTeam Lead / Learn Line Registrar Supervisor I
Aug. 2014 - Jul. 2016Herndon VAI enjoyed my time at CACI it provided me an opportunity to step into management. • Perform Team Lead tasks for CACI • Additional job duties include daily T&A review for team members. • Evaluating team members’ performance for PAR Evaluations. • Conducting team meetings and one on one formal and informal feedback sessions. • Project Management- Enter and update data in Blackboard Program • Project Management- Assisted in the Launch of the new MY Training Learner program • Instructional Strategy- Provide training and assistance to Instructors and Training providers on the My Training program • Instructional Strategy- Provide training to incoming personnel for the LEARN LINE • Learning Analytics- Produce a record of daily tasks for office metrics • Learning Analytics & Stakeholder Collaboration- Actively participate in meetings on how to improve the My Training system. • Instructional Strategy- Provide training to incoming personnel for the LEARN
Administrative Intelligence Technician I
VaxcomAdministrative Intelligence Technician I
Jan. 2014 - Apr. 2014Herndon, Virginia, United States• Prepare Various documents for scanning • Assist in document preparation and scanning • Quality control scanned images • Make corrections to document folders selected in the system
Call Center Representative
Northwest Federal Credit UnionCall Center Representative
Dec. 1999 - Dec. 2013Herndon VA• I served in various positions over a 13-year period • Content Development-Assist in creating new training procedures for incoming staff • Instructional Strategy-Train incoming office staff on phone and email procedures • Content Development- Create a FAQ list regarding products, services, and department procedures • Stakeholder Collaboration-Planned meetings each month between business department heads to exchange information. • Project Management- Create filing and tracking systems to maintain an organized and productive work atmosphere. • Stakeholder Collaboration-Foster strong working relationships with co-workers and a positive attitude when approaching office challenges • Needs Analysis- Handled research requests for several departments

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