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Work Background
Independent ConsultantContractor
Jan. 2025United StatesAs an experienced practitioner with a Master's degree in I-O Psychology, I specialize in psychological principles and research to solve workplace challenges and improve organizations. Services Offered: 🥇Talent Management and Development: Designing and implementing talent management programs to retain high-potential employees. Facilitating coaching and leadership to foster growth and succession planning.
🏅Employee Engagement and Satisfaction: Conducting comprehensive employee engagement surveys and developing strategies to enhance employee satisfaction and productivity. Implementing initiatives that promote a positive workplace culture and employee well-being.
🎖️Organizational Development and Change Management:Leading organizational change initiatives by assessing current processes, identifying areas for improvement, and developing action plans. Conducting organizational assessments to optimize structure, culture, and processes.
🏆Performance Management:Creating effective performance management systems that align with organizational goals. Developing performance appraisal tools and processes to evaluate employee performance and provide constructive feedback.
🏆Workforce Analytics and Research: Utilizing data-driven approaches to analyze workforce trends and behaviors. Conducting research on various aspects of the work environment, including job satisfaction, turnover, and employee motivation, to inform decision-making.
🥇Training and Development Programs: Designing and delivering comprehensive training programs to enhance employee skills and competencies.
🎖️Conflict Resolution and Mediation:Facilitating conflict resolution and mediation sessions to address workplace disputes. Implementing strategies to improve team dynamics and foster a collaborative work environment. I am passionate about helping organizations achieve their goals through effective human resource strategies and psychological insights. Let’s connect to explore how we can work together!
Momentum Implementation Project Manager
Mar. 2024 - Dec. 2024Birmingham, Alabama, United States-Manages and oversees deployment of VoIP systems, Managed Networking, Internet and Cloud solutions to ensure smooth integration with the businesses existing infrastructure -Collaborates with cross functional teams to ensure project efficiency, customer satisfaction and timely implementation of contracted services -Facilitates regular meetings with customers to maintain successful project completion status and accurate project tracking -Organizes sessions to ensure the quality of technical deliverables, such as networking settings, QoS, call flow configuration -Maintains a working knowledge of products and services offered through self guided research and training -Develops and manages backlog of projects through planning, analysis, data tracking, and budgeting
TELUS InternationalHuman Resources Analyst
Jan. 2023 - Nov. 2023-Conducted data analysis to identify trends and insights related to employee performance, retention, and satisfaction. -Developed and implemented HR metrics and dashboards to track key performance indicators. -Support the development and execution of employee training and development programs. -Assisted in the creation and maintenance of HR policies and procedures in compliance with international labor laws. -Provide data-driven recommendations to improve HR processes and employee engagement. -Managed HR information systems (HRIS) and ensure data integrity and security. -Prepared and presented reports on HR metrics and analytics to senior leadership.
Abt AssociatesHuman Resources Shared Services Administrator
Jun. 2021 - Feb. 2022Rockville, Maryland, United States
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