On the BeachLead UX Designer
Nov. 2018 - Oct. 2019Manchester, United Kingdom• Introduced Design Thinking process company wide.
• Tripled size of UX team (3-9).
• Mentored, coached and managed researchers, UX designers, brand designers and content writters.
• Hired and implemented UX Research team.
• Took UX at company from low to high maturity - NN/g scale.
• Created and evolved company UX strategy.
• Initiated and delivered Design System for design & dev.
• Introduced Guerrilla Testing.
• Hosted Manchester Digital Futures workshops.
• Introduced Design Sprints to further innovation & discovery. • Built cross team relationships with key stakeholders - development, product, marketing, content, data, legal.
• Lead a cross functional team to deliver new checkout experience resulting in +£5m profit margin.
• Shortlisted as a “Leader and Champion of Design” at InsideOut Awards, London.