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Work Background
NymCardRegional Human Resources Business Partner UAE,KSA,Egypt & Lebanon
Mar. 2023 - Apr. 2025Dubai, United Arab EmiratesManaging the entire employment life-cycle and designing the hiring and onboarding process.
Making sure that people are welcomed in style, love their time with everyone and leave extremely well.
Day-to-day go to around the business for all HR/P&C items and issues including payroll and policies.
Implement the labour law in all aspects when it comes to the operation cycle.
Taking care of the new hire the moment they sign their offers until their last day at work – Onboarding and Off-boarding.
Managing to build and update the learning and knowledge base.
Conducting exit interviews and get employees feedback to keep on improving the company for the best.
Work with the HODs to create a process which makes sense for their department.
The direct point of contact to external recruitment partner and I always work on keeping our relationship sweet and professional.
Built a strong relationship with the internal stakeholders from C-Levels, Head of Departments and Hiring Managers, also make sure to be responsiveness, and engaging on all the internal comms tools (G-Chat/Slack, HRIS, Emails, etc...)
Handling the payroll check with the Finance team and the departmental analytics to match the market when it comes to compensation and benefits.
Oversee employees engagement surveys then create tangible action plans from these, for continuous improvement
Owning the company performance management system, working closely with HODs to ensure continued adherence.
Manage the HRIS and ATS to keep the employees record for any future reference (employees’ files, leaves, official letters, promotions, increments, etc...)
KingMakersHuman Resources Generalist
Aug. 2021 - Nov. 2022Dubai, United Arab EmiratesWork with departmental heads, managers, and other stakeholders to develop team goals and delegate tasks to the appropriate team member
Led the global on-boarding project. Managed a team of 10 people to streamline onboarding process for people partner, new starter, and line manager
Contributed to the research for a new LMS system
Managed multiple audits across the UAE office
Partnered closely with the TA team to ensure that the data between the ATS and the HRIS system was consistent
Increased employee engagement by hosting monthly and quarterly social events for leadership, induvial teams, and virtual global events
Created several policies across the team: Hybrid working, working overseas, travel and expenses and referral scheme
Collaborated with Finance, Legal, Business Operations, Talent Acquisition and Tech Teams on numerous projects
Provided administrative support to business leaders when discussing employees on-boarding, employment contracts and compliance
Automated weekly reports which consisted of new starters, on-boarding attendee, visa approval list to increase efficiency across the global people team
Create a workspace that encourages creativity and innovation to get the most out of the team
KingMakersRecruitment Coordinator
Aug. 2021 - Nov. 2021Dubai, United Arab EmiratesProvide an unparalleled Candidate Experience
Manage creation of requisitions and Job Postings
Manage the hiring workflow including scheduling interviews, obtaining feedback, collecting documents, and moving candidates through the recruitment funnel
Keep candidate records accurate and complete on our ATS (Greenhouse)
Coordinating and scheduling interviews
Ensuring interviewer feedback is collated and entered in Greenhouse after each interview
Using reporting and metrics functions to determine and suggest where improvements can be made
Negotiated contract details, maintaining confidentiality and impartiality throughout
Interviewed potential candidates, taking accurate notes to determine suitability for available positions
Handles all visa applications, work permits applications, cancellations and renewals
Handles all medical insurance applications, renewals, and cancelations
Verifying and issuing administrative letters such as No Objection Certificates, Salary Certificates, Internship Letters, Bank Letters etc. as requested by the employee
SABIS Educational Systems, Inc.Human Resources Manager
Apr. 2017 - Aug. 2021Dubai Investment Park, Dubai, United Arab EmiratesMonitored and handled all employee claims, including performance-based and harassment incidents
Directed and controlled various benefit programs, including medical, dental and vision packages
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees
Liaised between multiple business divisions to improve communications
Collaborated with senior management and performed helpful tasks, including benefits analysis, corrective action planning and big-picture data capturing
Structured compensation and benefits according to market conditions and budget demands
Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings
Dealing and advising on disciplinary and grievance procedures
Developing & improving existing HR procedures and processes
Conducting inductions for new employees
Providing employment references for past employees
Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments
Verifying and issuing administrative letters such as No Objection Certificates, Salary Certificates, Internship Letters, Bank Letters etc. as requested by the employee
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