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Work Background
CarowindsOperations Supervisor
Mar. 2021Charlotte, North Carolina, United States
JLS/ Brighton English SchoolESL Teacher
Mar. 2019Gwangju, Korea
Avalon EnglishEnglish Teacher
Mar. 2017 - Sep. 2018Gwangsan-gu, Gwangju, Korea
WalgreensAssistant Store Manager
Apr. 2016 - Aug. 2016Monroe, North Carolina• Heavily involved in day-to-day store operations oversight
• Acted as the liaison between shift leads and the store manager • Inventory control, including ordering, receiving, analyzing product movement, improving vendor relations, and running and analyzing store reports.
• Responsible for merchandising, including reworking displays, building new displays, and strategically planning for seasonal product introductions.
• Managed a team of around 50 employees, working in both front-end and pharmacy settings.
• Analyzed store metrics for improvement by planning and utilizing all team members.
• Responsible for hiring new employees and conducting disciplinary processes when necessary.
• Created and maintained the schedule for 17 front-end employees.
• Responsible for the nightly cash report accuracy, counted and calculated sums between one and seven thousand dollars.
Cedar Fair Entertainment CompanyMerchadise Team Lead
Jun. 2012 - Apr. 2016Charlotte, North Carolina Area• Started first season as Retail Sales Associate; promoted to Retail Lead in July 2013.
• Responsible for the daily operation of specific merchandise locations.
• Maintained the overall efficiency of the locations through stock selection, ordering, and placement.
• Maintained sales numbers by creating aesthetic product displays, upsell of programs, and customer service training.
• Supervised up to 20 retail associates at a time, with responsibilities for their training, job performance, and time sheets.
• Responsible for inventory counts and large sums of money.
• Made recommendations for disciplinary actions.
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