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Work Background
Harmony23 Consulting LLCCompany Founder/Owner, Freelance Web Designer
Nov. 2023United StatesContributing freelance web design and business consulting services to the health care, social services, mental health, and non-proft market. My goal is to help those in the "helping profession" extend their business outreach and serve the most clients possible in the best way possible.
Wright-Patterson AFB Medical CenterSpecial Needs Coordinator
May. 2016Dayton, Ohio AreaGovernment contractor for U.S. Air Force. Coordinator for Exceptional Family Member Program (Medical) at Wright-Patterson AFB. • Program Manager for Exceptional Family Member Program - Medical (EFMP - M) at Wright-Patterson Air Force Base
• Coordinates with Air Force Personnel Center (AFPC) and Exceptional Assignments Program (EAP) to implement ongoing changes in policy and procedure
• Completes administrative duties to ensure Air Force family members at Wright-Patterson AFB are properly enrolled in or dis-enrolled from the program
• Ensures that active-duty Air Force family members with special medical or educational needs have proper access to medical care or educational services
• Coordinates and monitors daily tasks for a team of 2-3 technicians.
• Ensures appropriate care coordination and case management is initiated, when appropriate
• Refers family members to EFMP-Family Support, Family Child Care, or School Liaison Office, when appropriate, for assistance with community-based resources
• Reviews of medical records and completes disease surveillance to ensure all eligible family members are properly enrolled in the program and that required medical and educational needs of family members are accurately reflected in documentation required for Family Member Travel Screenings
• Reviews program and patient data for accuracy and analyzes data for necessary reporting up to leadership.
• Completes presentation / public speaking duties to inform Airmen and train military hospital staff members about the Exceptional Family Member Program
• Supervises daily tasks for two military administrative personnel members to ensure all goals of the EFMP-M program are being accomplished in an effective and efficient manner
• Volunteers to assist with EFMP-Family Support family events for the purposes of connecting with families served by the EFMP program
Methodist Healthcare SystemSocial Worker - Pediatric Marrow & Blood Stem Cell Transplant
Jan. 2014 - Mar. 2016San Antonio, Texas* Provides supportive counseling, community resource referrals/development, and case management to pediatric patients and their families in both the inpatient and outpatient setting.
* Assists RN Case Manager with discharge planning needs as necessary.
* Participates on multidisciplinary psychosocial team to coordinate family-centered pediatric patient care
* Participates in relevant conferences, grand rounds and other training opportunities to further my knowledge of pediatric hematology/oncology/BMT and related psychosocial issues.
* Primary pediatric social worker for new diagnoses in hematology and oncology from January 2014 to April 2014. In April 2014, I was the assigned pediatric social worker for both the hematology/oncology unit and the BMT unit. I became solely assigned to pediatric BMT in August 2014.
Texas Department of State Health ServicesMedical Case Manager / Social Worker
Mar. 2013 - Dec. 2013Dallas, TX* Provided case management to children (Medicaid recipients, ages Birth-21) who have disabilities or chronic health conditions
* Conducted home visits to assess for need related to Personal Care Services, which provides non-skilled attendant care if there is a parental barrier that inhibits the parent from assisting the child with activities of daily living (i.e. bathing, dressing, toileting, personal hygiene, locomotion, transfers, etc.)
* Maintained ongoing professional relationship with Medicaid, health providers, and other community agencies in order to provide optimal service to clients
Children's Medical CenterSocial Work Intern - Foster Care Clinic / Child Abuse (REACH) Clinic
Jan. 2012 - May. 2012Dallas/Fort Worth Area* Liaison between clinic staff and Child Protective Services regarding issues related to health care and foster placement concerns.
* Providing foster parents and kinship families with referrals to community resources
* Providing short-term crisis intervention and supportive counseling on an as-needed basis
* Completed psychosocial assessments for patients seen in Child Abuse (REACH) and Foster Care Clinics
* Completed preceptor-ship experiences in oncology, trauma, ICU, emergency department, cystic fibrosis service lines within the main hospital
* Compiled resources information packets for foster parents and for pregnant teens seen in the Child Abuse (REACH) Clinic
Children's Advocacy Center of Collin CountyCommunity Resources Intern in the Family Assistance Program
May. 2011 - Aug. 2011Plano, Texas* Case management of approximately 9 - 11 cases at any given time
* Provided families affected by child abuse/neglect with supportive counseling and community resources including assistance with housing, utilities, emergency financial assistance, clothing, Crime Victim's Compensation and referrals for additional services as needed
* Assisted fellow interns in planning the Annual Back-to-School Fair, which provided 600 children with school supplies
* Development of additional community resources by connecting with other agencies or non-profit organizations
* Observation of child forensic interviews and police interrogations related to crimes against children
* Assisted CPS workers with transcription of forensic interviews
Texas Department of Family and Protective ServicesStatewide Intake Specialist
Jan. 2008 - Aug. 2010Austin, Texas* Documentation / data entry of abuse and neglect of children, elderly, and disabled adults from phone calls, faxes and Internet-based reports which have come from throughout the state of Texas
* Utilization of active listening and crisis intervention skills to provide adequate support and information to callers under frequently high-pressure and stressful situations
* Facilitated frequent communication with Department of Family and Protective Services staff, caseworkers and law enforcement regarding emergency situations
* Routed reports to appropriate county offices and agencies for follow-up
* Trained staff on use of time/leave management software
* Notated meeting notes for the unit supervisor
Goodwill Industries of Central TexasJob Placement Specialist
Aug. 2007 - Jan. 2008Austin, Texas* Worked in a non-profit organization to provide job-related services—including job skills training, job search and counseling—to a continuous caseload of mostly Deaf and Hard of Hearing persons
* Documentation and caseload management; Community networking; Attended and conducted job-related training
* Direct collaboration with Department of Assistive and Rehabilitative Services to serve state Vocational Rehabilitation consumers
* Promotion of self-advocacy for persons in caseload in order to gain competitive employment and independence
Wheelock CollegeStudent Assistant to Disability Support Services & Career Services
Sep. 2006 - May. 2007Boston, Massachusetts* Conversion of paper text to digital format by scanning, editing and emailing finished product to students
* Created special projects such as brochures and informational fliers for the academic community
* Assisted with posting jobs on the college web-based job bank
Goodwill Industries of Central TexasJob Placement Specialist and Assistive Technology Specialist
Aug. 2004 - Aug. 2006Austin, Texas* Worked in a non-profit organization to provide job-related services—including job skills training, job search and counseling—to a continuous caseload of approximately 50 persons with disabilities and other barriers to employment; Documentation and caseload management; Community networking; Attended several and conducted a few trainings/presentations
* Promoted to Assistive Technology Specialist in February 2006, to help develop, market, and manage a program utilizing technology to assist persons with disabilities in job-related training; Demonstrated equipment to those who may be interested in purchasing the equipment for personal use; assisted in purchasing and maintaining all Assistive Technology equipment
* Organization’s liaison and case manager for the majority of Deaf clients/consumers served
Austin Ear, Nose, and Throat AssociatesAudiology Technician
Mar. 2004 - Aug. 2004Austin, Texas Area* Conducted audiological evaluations of adults and children
* Completed clerical tasks
* Ordered clinic supplies
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