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Network Power500+ people
Investor & VC
Startup Founder
Work Background
Dots ICT institute of TechnologyIntern
Oct. 2019 - Apr. 2020Ake, Abeokuta, Ogun State• Designed and implemented a new feature for the company's flagship product that improved the user experience and boosted user engagement by 20%. • Collaborated with a team of senior developers to identify user pain points and develop a solution that met the needs of both users and the business. • Communicated technical information to non-technical stakeholders to ensure the successful implementation and adoption of the new feature.
IT Operations Manager
Marksman Travels and TourIT Operations Manager
Jan. 2019Abeokuta, Ogun State, Nigeria• Spearheaded the development of a comprehensive IT strategy that aligned with business objectives increased operational efficiency by 25% and reduced IT spend by NGN2m annually. • Steered the implementation of a new customer relationship management (CRM) system resulting in a 30% increase in customer satisfaction and a 20% increase in sales revenue. • Optimised network performance through the implementation of a new firewall and security protocols; reduced network downtime by 40% and saved the company $7,000 in monthly IT support costs. • Launched a cybersecurity awareness training program for employees, resulting in a 50% reduction in phishing attacks and other security incidents.
Intern (737 Marketer)
Guaranty TrustIntern (737 Marketer)
Apr. 2017 - Aug. 2017Alabata, Abeokuta• Collaborated with the marketing team to identify and leverage emerging social media trends, resulting in a 25% increase in new followers and a 20% increase in organic reach. • Conducted market research on customer preferences and feedback on the bank's new mobile banking app (Gtworld), which helped to identify areas for improvement and resulted to a 15% increase in mobile app downloads. • Established, implemented and optimised a customer loyalty program focused on targeted incentives and personalised communication, resulting in a 20% lift in customer engagement and a 17% increase in sales.
Commission Sales Associate (REMOTE)
Jumia J forceCommission Sales Associate (REMOTE)
Dec. 2015 - Dec. 2016Nigeria• Orchestrated market research to identify customer needs and preferences; curated product offerings to align with customer preferences and increased sales by 25%. • Surpassed sales targets by an average of 25% per quarter, by adopting a consultative approach to selling and building strong relationships with clients. • Achieved recognition as the top sales performer in the company for four consecutive months.
Internship Trainee
Guaranty TrustInternship Trainee
Dec. 2015 - Dec. 2016Asero Abeokuta• Processed over 500 cash deposits per week, ensuring that each transaction was accurate and completed in a timely manner. • Ameliorated the efficiency of the ATM cash sorting process by implementing a new system, resulting in a 20% decrease in sorting time and a more organised cash management system. • Aided customers with the enrolment process for the Bank Verification Number (BVN), which propelled to a 25% increase in the number of customers with a BVN on file. • Managed customer inquiries and complaints, achieving a 95% satisfaction rate from customers.
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