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Network Power500+ people
Roles
💰100%
Investor & VC
🔥100%
Startup Founder
💸100%
Marketing
Geos
🇩🇪100%
Germany
Work Background
Dots ICT institute of TechnologyIntern
Oct. 2019 - Apr. 2020Ake, Abeokuta, Ogun State• Designed and implemented a new feature for the company's flagship product that improved the user experience and boosted user engagement by 20%.
• Collaborated with a team of senior developers to identify user pain points and develop a solution that met the needs of both users and the business.
• Communicated technical information to non-technical stakeholders to ensure the successful implementation and adoption of the new feature.
Marksman Travels and TourIT Operations Manager
Jan. 2019Abeokuta, Ogun State, Nigeria• Spearheaded the development of a comprehensive IT strategy that aligned with business objectives increased operational efficiency by 25% and reduced IT spend by NGN2m annually.
• Steered the implementation of a new customer relationship management (CRM) system resulting in a 30% increase in customer satisfaction and a 20% increase in sales revenue.
• Optimised network performance through the implementation of a new firewall and security protocols; reduced network downtime by 40% and saved the company $7,000 in monthly IT support costs.
• Launched a cybersecurity awareness training program for employees, resulting in a 50% reduction in phishing attacks and other security incidents.
Guaranty TrustIntern (737 Marketer)
Apr. 2017 - Aug. 2017Alabata, Abeokuta• Collaborated with the marketing team to identify and leverage emerging social media trends, resulting in a 25% increase in new followers and a 20% increase in organic reach.
• Conducted market research on customer preferences and feedback on the bank's new mobile banking app (Gtworld), which helped to identify areas for improvement and resulted to a 15% increase in mobile app downloads.
• Established, implemented and optimised a customer loyalty program focused on targeted incentives and personalised communication, resulting in a 20% lift in customer engagement and a 17% increase in sales.
Jumia J forceCommission Sales Associate (REMOTE)
Dec. 2015 - Dec. 2016Nigeria• Orchestrated market research to identify customer needs and preferences; curated product offerings to align with customer preferences and increased sales by 25%.
• Surpassed sales targets by an average of 25% per quarter, by adopting a consultative approach to selling and building strong relationships with clients.
• Achieved recognition as the top sales performer in the company for four consecutive months.
Guaranty TrustInternship Trainee
Dec. 2015 - Dec. 2016Asero Abeokuta• Processed over 500 cash deposits per week, ensuring that each transaction was accurate and completed in a timely manner.
• Ameliorated the efficiency of the ATM cash sorting process by implementing a new system, resulting in a 20% decrease in sorting time and a more organised cash management system.
• Aided customers with the enrolment process for the Bank Verification Number (BVN), which propelled to a 25% increase in the number of customers with a BVN on file.
• Managed customer inquiries and complaints, achieving a 95% satisfaction rate from customers.
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