I am a professional with extensive experience in customer service operations. I am instrumental in improving customer satisfaction rates and operational efficiencies in her various roles. I hold a certificate in business administration, which has provided me with a solid foundation in managing customer service strategies. I did my best to become an excellent problem-solver, have the ability to handle difficult situations, and commit to providing exceptional customer service. I am proficient in incline myself with a multicultural background, which has enabled me to effectively interact with diverse customer bases. I continue to strive for excellence in my field in different ways, constantly seeking new ways to improve customer service operations.More...
Oluwatosin Hamzat
IT Operations Manager@Marksman Travels and Tours Limited
Verified
I have been working as an IT Operations Manager at Marksman Travels and Tours Limited for over 3 years now. In this role, I am responsible for managing and coordinating all IT operations for the company.
This includes overseeing the development and implementation of all IT systems, ensuring that all IT infrastructure is up to date and running smoothly, and providing support to users when needed.
I have also played a key role in developing and implementing the company's disaster recovery plan, which hasMore...