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Work Background
SalesforceProject Manager
Apr. 2024RemoteI’m happy to share that I’m starting a new position as a Project Manager at Salesforce after the Spiff acquisition!
Spiff IncProject Manager
Feb. 2023 - Apr. 2024United States
AccentureProject Control Services Team Lead at Accenture
Dec. 2018 - Feb. 2023Client: Marriott International Managing over 15 teams in terms of building and monitoring their plans to migrate impacted systems to a new platform
Building and updating project plans, establishing deadlines and deliverables
Power BI reports building, with main metrics and key indicators according to stakeholders needs Client: Accenture Products and Platforms
Helping Business Units following business strategy to identify market problems and convert them into requirements, roadmaps and release plans to deliver high quality, high performing, secure products
Power BI reports building, with main metrics and key indicators according to stakeholders needs
Development and monitor of best practices, process improvements and quality metrics management Client: Galicia (Bank)
Generation of new processes and communication flows for
the IT area
Management monitoring to ensure systems improvement
Governance Model building, along with Roles and
Responsibilities
Definition and monitoring of KPIs and OKRs
Power BI Reports building, containing main metrics
and key indicators according to Client needs
Automated PBI reports building for different areas
within IT and for the IT Management
Backup of Client Lead in charge of 5 people
Accentureprogram & Project MGMT senior analyst
Jan. 2018 - Feb. 2023buenos aires
WundermanProject Manager
Feb. 2015 - Dec. 2017Buenos Aires, ArgentinaProject: Platform Migration to AEM / Ford and Lincoln * Planning, development and follow up of platform migration to AEM.
* Agile methodologies applied o Migration of all vehicles of Lincoln and Ford from USA and Canada sites. * Constant communication with third party vendors * Risks identification and mitigation * Daily status meetings * Dashboard Builder to show project status * Continuous improvement of processes * In charge of resources allocation Project: Site Maintenance and New Vehicles Sites Releases / Ford and Lincoln * Planning, development and follow up of Project for Ford / Lincoln. * Follow up on Project plan and deliverables with US PMs. * In charge of resources allocation * Risks identification and mitigation * Creation and updates of tools and workflow documentation.
Hewlett-PackardOPERATIONAL PROCESS MANAGEMENT ANALYST
Jul. 2010 - Jan. 2015Buenos Aires, Argentina* Responsible for the delivery of electronic catalogs to HP customers through business-to-business channels for 11 different platforms such as extranets and e-procurement solutions.
* Group Lead charged with monitoring and leading a group of 4 eCommerce Catalog Specialists. Responsibilities include; confirming quality and process compliance, driving turnaround time improvement, providing training/up training and acting as first level escalation point of contact.
* Subject Matter Expert for HP’s go forward eCommerce solution. * Manage top priority accounts (based on revenue and high complexity) *Responsible for end to end resolution of customer requests and issues including coordinating work with other business units and IT support.
* Additional knowledge: Completed Lean Six Sigma training
General Motors (in EDS)DRMP AGENT - GENERAL MOTORS USA & CANADA.
Sep. 2007 - Jan. 2009Buenos Aires, Argentina* Administration work and account supervisor assistance.
* Eligibility checking in special benefits for GM customers living in USA.
* Customer service and assistance regarding special GM programs rules and guidelines.
* Coordinated work with other departments and second level support.
LatincallSALES DEPARTMENT SUPERVISOR FOR NEXTEL AND SPRINT
Oct. 2005 - Jun. 2007Buenos Aires, Argentina* Sales audit, analysis and documentation control.
* Informs production and project management report.
* Accounts activations adding them in system.
* Customer care service and following.
* Responsible of department with people in charged.
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