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Work Background
DoiTSenior Data Cloud Architect
Aug. 2022 - Dec. 2024Austin, Texas, United StatesLed cloud modernization efforts with a focus on Looker implementation and data analytics solutions. Served as a key technical advisor, bridging the gap between complex Looker challenges and business needs.
Subject Matter Expert in:
- LookML and Looker platform
- Git version control
- BigQuery and GCP Architecture
- Data modeling and engineering across multiple SQL dialects
- AI/ML solution design and development
- Optimizing BI ecosystems for performance and scalability
ThryvSenior Data Architect
Mar. 2019 - Aug. 2022Austin, Texas Metropolitan AreaAnalyzed company wide requirements to design, develop, and launch an enterprise grade Snowflake data warehouse and comprehensive data model; identified critical required skill sets to hire to support an enterprise data engineering team; designed and built systems to support the data warehouse using third party vendors (Tray.io, Heap Analytics, Adverity) as well as developed serverless solutions in AWS; performed daily database administrative functions like troubleshooting queries, writing stored procedures, optimizing storage versus processing costs; championed data integrity as a competitive and critical business strength.
LookerSupport Engineer
May. 2015 - Sep. 2018Santa Cruz, CaliforniaWorked directly with customers on their toughest technical issues on the latest database technologies; assisted on database migrations and implementations of Looker, specifically in BigQuery as my area of expertise; identified and reproduced bugs, worked with Engineering and DevOps to hot-fix and deploy builds; wrote technical articles to help Customer Success solve our customers’ problems; advocated for the customer to Product; continued this work as an independent consultant for Looker as a certified Looker Partner, building Looker Data Blocks, migrating data warehouses from legacy database technologies to BigQuery, writing and documenting code to support implementation of company Business Intelligence platforms.
Apple Inc.iTunes Monitoring and Analysis Manager
Jun. 2008 - Apr. 2014Cupertino, CAManaged and championed the development roadmap for the iTunes internal monitoring and alerting system (Hubble) to include usability / navigation, content, integration with external systems and complex alerting; worked across multiple teams to synthesize re- quirements, write technical requirements and set priorities; perform ad hoc analysis us- ing statistical discovery software (JMP8); helped make Hubble an essential utility for iTunes Engineering and Production Support.
Apple Inc.Analytics Manager
Apr. 2007 - Jun. 2008Second level manager of thirteen person team with diverse skill sets (PhD, DBA, statistician, MBA, etc.); responsible for analyzing heterogeneous data sets including customer satisfaction surveys, contact center performance, product support costs and web performance; designed and championed the development of a comprehensive reporting environment (Teradata and Business Objects).
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