Intervet Middle East Ltd. (MSD Animal Health)Export Sales Representative
May. 2011 - Dec. 2013Larnaca/NicosiaPreparing customer orders for the organization which comprises 17 countries within the Middle East and Europe (pro-forma invoices, shipment documentation/legalization, direct contact with customers and Third Party Companies, internal communication on local and corporate level, inspection arrangement) Updating customer database (Price Lists, Sales Order Forms, and Microsoft Navision System) Credit and cost control (monitoring credit limits and obtaining necessary approvals when required, liaising with the Accounts Department in regards of expected/received payments, allocating payments to customers’ accounts, monitoring the Transportation and Legalization costs)
Managing customer complaints and filing insurance claims Monthly reporting as per deadlines (inventory, sales out)
Liaising with Area Business Managers and/ or customers all inventory related issues Keeping regular customer contacts and ensure maximum customer satisfaction
Training of new employees within the department