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Work Background
SelfFreelancer, Content Creator
Dec. 2023Singapore
Maxeon Solar TechnologiesGlobal Change and OD consultant
Sep. 2021 - Nov. 2023Singapore
CargillOD Consultant, APAC Talent Performance
Jan. 2019 - Sep. 2021Formalized and expanded job scope beyond change management for the organization to include strategic transformation, organization design, culture and senior leader team effectiveness facilitation and design.
CargillGlobal Change Consultant, Deployment and APAC
Jan. 2016 - Dec. 2019SingaporeAs the Global Change Consultant, I specialize in enabling leaders to lead change with their teams in business transformation through aligning leadership on change strategy, establishing communication strategies and channels, and deploying tactical education activities in the APAC region for strategic transformations. This role consults, coach leaders and project teams to build their change leadership and management capabilities as they lead their teams though change in a dynamic setting. Asses and align business leaders to prepare its people and organization to implement ERPs in the region to increase value drivers and mitigate business risks for ERP implementations. Successfully coached & deployed change management efforts for Global Transformation for HR in Asia Pacific that includes leadership coaching, change impact assessment, operating model, process, data technology and service delivery changes.
Lead end to end organizational change management in regional IT business applications (SAP & Non-SAP) team transformation and transition, which includes strategizing and developing an integrated APAC change plan by regionalizing global designs and activities such as operationalizing new service delivery model through immersion workshops, etc
Successfully driven IT integration OCM for a complex acquired business in Vietnam remotely through enabling project leads to stakeholder manage, communicate and provide the right level of training.
Provide Subject Matter expertise to IT project teams to ensure appropriate methodology, approaches, resourcing models and strategies are being utilized for CCE activities.
Measure and evaluate change management measurement approach to assess effectiveness, progress and areas needing attention using metrics, such as leader’s commitment, communication effectiveness, etc against goals.
SyngentaChange Management Office Lead, APAC
Jan. 2011 - Dec. 2016SingaporePromoted to take on the establishment of end-to-end change delivery consulting operations (Portfolio, Program, Project management office) for Asia Pacific region. The client-focused services provided include consultancy on change management across different levels of functions and complexity by forming partnerships with multiple parties to shape and deliver change programs. Established 3PMO services with personalized design of team and capability development for business process excellence function resulting in improved governance and change management quality for project portfolio.
Coached focus area leaders and project teams in managing and leading changes to new ways of working. Changed managed first mover countries for HR outsourcing for India and China, resulting in smooth transition and collaboration between HR business partners, shared services and vendors.
Facilitated workshops and learning interventions for global OD programs with APAC customization to the region.
Designed and implemented regional leadership conferences and capability matrix in upskilling key users
Designed and implemented service culture framework with sponsors for the regional shared service community to improve service mindset and collaboration across different departments resulting in improved end to end service quality and reduced complaints.
Spearheaded a global key user network and model in APAC to catalyze change and embed new ways to achieve sustained business outcome.
Led standard process design for project resource demand and supply model for internal and vendor resources enabling capacity planning and portfolio balancing globally.
SyngentaFinance Shared Service PMO & Training lead, APAC
Jan. 2009 - Dec. 2011SingaporePromoted to manage regional PMO and lead training approach for Asia Pacific finance shared services implementation. The project scope included process standardization, new P2P applications integration with SAP platform, outsourcing to strategic vendors and introduction of service portal for employees across 11 countries in APAC. Global Winner of Syngenta Value Award “Intensity” in 2012 for the Global Finance Shared Service project.
Led a virtual team of 15 for the APAC implementation contributing to global savings.
Influenced the design of employee’s self-service portal and organizational mindset resulting in an intuitive service model.
Designed and executed training content to end users on new ways of working that was transparent and self-sustaining in the organization.
SyngentaExecutive Assistant to Regional Seeds Director
Jan. 2008 - Dec. 2009SingaporeKey responsibilities include regional leadership conference agenda management, facilitating meetings, tracking business activities and documentation. Operational responsibilities include managing office facilities and 2 admin for the Regional Seeds Division. Improved overall office efficiency and cohesiveness, enabling better collaborative environment.
Enabled key business objectives to be achieved through tracking of leadership actions and facilitation.
LTACommunity Partnership Manager ROCP Division
Jan. 2008 - Dec. 2008Relationship management and engagement of grassroots organization and community on land transport matters, improvements and issues. This included coordinating and navigating internally and externally across different agencies to resolve or improve community land transport matters. Enhanced community relationships, pre-empt issues and escalated where necessary to maintain the integrity of the LTA policies.
Increased awareness of local community on changes to land transport policy changes affecting the community.
Improved road safety features and reduced number of accidents through collaboration with the grassroots and lead coordination with other agencies to address community’s root problems.
JMH Group DubaiExecutive Assistant to CEO & Chairman
Jan. 2006 - Dec. 2007DubaiPromoted to manage board level and global leadership conferences, agenda management and tracking business activities. Facilitated board governance, reporting and communication to the respective business lines from senior management thus maintaining the focus on key business areas. Channeled ground operations communication to VP and board members.
FosrocCommercial Development Executive, APAC
Jan. 2005 - Dec. 2006SingaporeSupported VP of Business Development by collating market research information on construction chemicals, overall sales performance within APAC. Developed tangible sales competency programs and deployed sales related soft skills training for the region. Designed & delivered soft skills training for 100 regional sales executives resulting in overall general improved performance.
Past ExperiencesPast Experiences
Jan. 2003 - Dec. 2005SingaporeMarketing Executive - Global Interchange Pte Ltd
Customer Marketing and Operations - Shiro Japanese Fine Dining
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