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Network Power<100 people
Roles
🔥61%
Startup Founder
🧑💼50%
C-level Executive
🧨50%
Consulting
Geos
🇦🇲16%
Armenia
🇬🇧11%
United Kingdom
🇷🇸11%
Serbia
Work Background
InnoventFounder and CEO
Jun. 2024Yerevan, ArmeniaIncubation and Acceleration Programs,
Startup Advisory Services (Business Development, Operations, Financial Modeling and Fundraising),
IT Solutions Development
French University of ArmeniaLecturer
Feb. 2024Yerevan, ArmeniaEntrepreneurship
Business Development
Business Process Management
ՀայՓոստ ՓԲԸ | HayPost CJSC OfficialChairman of the Board
Aug. 2021 - Jan. 2024Yerevan, Armenia
Ministry of High Tech Industry of the Republic of ArmeniaDeputy Minister
May. 2021 - Jan. 2024Yerevan, Armenia- High-Tech Sector (incl. IT, Biotech, Quantum, etc.) Development
- Startup Ecosystem Development Programs Implementation
- Capacity Building Programs Implementation
- Domestic Exhibitions Organization
- International Exhibitions Participation
- Postal Sector Development
Russian-Armenian UniversityHead of Mathematical Methods and Information Technologies in Economics and Business Department
Jul. 2020 - Apr. 2021Yerevan, Armenia
Neutron R&P CorpHead of Financial and Economics Department
May. 2020 - Apr. 2021Yerevan, ArmeniaBusiness plans development
Cost accounting
Production planning
Budget planning and Cash forecasting
TeamViewerHead of EPG Analytics
Feb. 2017 - Aug. 2019Yerevan, ArmeniaLeading TeamViewer Emerging Product Group products (Monitis, ITBrain, Blizz, TeamViewer IoT) analytics activities. Established department. Hired and trained the staff.
Data Ware House development, BI Analytics tools (Tableau) implementation. Business reporting and analytic system development.
Customer behavior prediction (churn prediction), customer segmentation and analysis, product analysis, product usage analysis, pricing plan analysis. Sales process improvement by implementing products associations rules.
Machine Data Analysis. Telemetric data analysis, Analytics in the product, Internet of Things data analytics, machine performance prediction, predictive maintenance, Dynamic threshold and anomaly detection algorithms development.
Data monetization. New and innovative products and services development based on data analytics.
MonitisChief Data Scientist, Head of Analytics Department
Feb. 2016 - Aug. 2019Yerevan, ArmeniaEstablished department, hired staff.
Conducted and lead the following projects:
- Internet of Things analytics.
- New product bundles and tariff plans analysis and optimization.
- Products and services recommendation system development.
- Customer behavior analysis and prediction (including churn prediction).
- Customer social networks data analysis and preferences revelation.
- Predictive maintenance methodology development.
- Internal reporting system development and optimization.
- Data monetization. New products development based on data analysis.
Dav Solutions LLCCEO and Founder
May. 2015 - Jun. 2016Yerevan, ArmeniaStartups development.
Established training center, organized and conducted trainings (business process design and improvements, strategic planning, business model development, etc.).
Provided consulting services: - business process description, optimization and improvement,
- strategic planning,
- business models development,
- data analysis (market basket analysis, customer behavior prediction, etc.),
- sales department organization (sales process description, CRM and data mining system implementation, sales planning, hiring and training of sales personal, sales staff motivation system development),
- IT consulting and software implementation.
Mer Soft LLCAdvisory Board Member
Jun. 2014 - Dec. 2018Yerevan, ArmeniaManagement Consultancy
Business Development
Strategic Plan Development
Business Process Management
Business Analytics Tasks Supervision
Converse BankHead of Product Development Department
Mar. 2014 - Feb. 2016Yerevan, ArmeniaDeveloped and implemented the regulation of Product Management (product design, sales, monitoring, etc.).
Designed and improved more than 20 banking products (loans, mobile banking, payment cards, deposits, etc.). Developed bank’s analytic system: - Developed data architecture,
- Implemented Qlikview software, - Developed reporting system, - Implemented mathematical models and algorithms (market basket analysis, sequential analysis, churn management, customer behavior analysis, etc.).
Analyzed bank’s queue management system data and presented improvement recommendations.
Converse BankHead of the Postbank Services Department
Oct. 2012 - Aug. 2014Yerevan, ArmeniaDeveloped and implemented Postbank project: - developed concept paper (business and financial models) for submission to the Central Bank of Armenia, - designed Postbank products (payment cards, deposits, loans),
- developed Postbank software technical requirements,
- defined Postbank branches requirements,
- developed Postbank branches documents’ templates for submission to the Central Bank of Armenia, - analyzed Haypost branches network, prepared the list of potential Postbank branches.
Russian-Armenian UniversityExecutive Director of Business Incubator of University
Jul. 2011 - Dec. 2019Yerevan, ArmeniaEstablished and managed Business Incubator, coordinated Business Incubator activates, Developed startup ecosystem in university (education programs, acceleration program, incubation program, startup events, relationships with investors, etc.),
Organized events:
- Handmade products exhibitions for students.
- “Smart Solutions for Smart Countries” start-up events.
- Career days.
- Various trainings and seminars.
Key Solutions LLCDirector of Business Development
Apr. 2009 - Dec. 2013Yerevan, ArmeniaEstablished training center, organized and conducted over 20 trainings (business process design and improvements, strategic planning, business model development, etc.).
Provided consulting services for governmental organizations, financial institutions, retail businesses, start-ups, etc.:
- business process management, - strategic planning, - business models development, - data analysis (market basket analysis, customer behavior, etc.), - sales department organization (sales process description, CRM and data mining system implementation, sales planning, hiring and training of sales personal, sales staff motivation system development),
Organized “Startup House” start-up promotion events and competitions.
Managed “Student Internship and Employment Project” (USAID grant project).
Russian-Armenian UniversityHead of Master Programs
Sep. 2008 - Jul. 2023Yerevan, ArmeniaEstablished following master programs:
- “Business Engineering” (2020-2023)
- “Data Analysis in Business” (2016-2021),
- “Business Economics” (from 2018-2021),
- “Information Technologies in Economy” (2008 – 2018), - “Financial Engineering” (2014 – 2016).
Developed education programs, hired professors, organized the education process and research activities.
Implemented Salesforce, Tableau, Shopify, Hubspot, Minit, Qlikview and other solutions in education process.
HayPostDeputy Director, Director of Postal Financial Services
Jul. 2008 - Jun. 2011Yerevan, ArmeniaDeveloped and managed Postal Financial Services Business Unit:
- reorganized the business unit,
- hired new staff (25 employees),
- developed new strategy,
- documented business unit’s procedures and activities and implemented in all levels of the company,
- developed ICT infrastructure for postal-financial services,
- established Management Information System.
Improved existing postal-financial services:
- money transfer systems: Contact, Coinstar and STEFI, - pension distribution, - utility payment collection: telephone, gas, water and electricity,
- taxes and fees collection, etc.
Developed and implemented new services:
- money transfer systems: Blizko, Migom, EuroGiro and Western Union; - internet, IP telephone, mobile phones and garbage fees collection, - salary distribution and other payments,
Developed and implemented:
- Post financial services costing methodology (activity-based costing),
- planning and reporting system, data analysis system for business unit,
- quality control system (6 sigma),
- process improvement continuous methodology (lean production),
- cash flow prediction models and cash distribution decision making system for all post offices.
University of Pittsburgh Katz Graduate School of BusinessVisiting Professor
Jan. 2008 - May. 2008Pittsburgh, USAAudited 12 courses and analyzed education programs, Studied business school management concepts.
Haypost Trust Management B.V. (Armenian Branch)Adviser to the Trust Manager
Jan. 2007 - Jun. 2008Yerevan, ArmeniaReorganized financial and accounting departments: - evaluated existing staff, - revised accounting policy, documented strategic planning and budget planning processes, defined functions,
- developed and implemented the postal services cost accounting methodology (activity-based costing and scenario analysis models).
Developed ICT infrastructure, Management Information System based on Microsoft Dynamics NAV and CRM, Data Warehouse and Business Intelligence Systems.
Developed costing model (including simulation model) and reporting system for Public Services Prices Regulation Commission.
Prepared the Postbank business plan and submitted to the Central Bank of Armenia. Developed branches network management model (post office franchising).
InecobankHead of Planning and Analysis Department
Apr. 2005 - Dec. 2006Yerevan, ArmeniaReorganized the department, defined new functions, documented bank strategic planning and budgeting processes. Developed strategic plan, created annual and quarterly budgets, executed bank performance monitoring and analyzing, performed bank branches’ budget planning, monitoring, controlling and analyzing activities.
Developed and implemented models (mathematical and spreadsheets) for bank resources management, budgeting, risk management (6 sigma), banking services cost accounting (activity-based costing), branches rating and motivation.
"Antares" Media HoldingDirector of Business Development, Director of Business Consulting Unit
Apr. 2005 - Dec. 2006Yerevan, ArmeniaReorganized the company, developed strategy, improved printing house business processes (lean production), implemented managerial accounting, and developed performance analysis and motivation systems.
Managed business consulting unit, established training center, provided consulting services: CRM, strategic planning, business-process reengineering, and lean production.
Represented Terrasoft (Terrasoft CRM software, Ukraine) and Business Engineering Group (BEG-Master process description software, Russia) companies in Armenia.
International Monetary Fund (Washington DC, USA)Researcher
Feb. 2004 - Mar. 2004Washington DC, USAAnalyzed existing banks rating, failure prediction and early warning systems models.
Developed Multidimensional System for the Banks Performance Analysis and Rating.
Russian-Armenian UniversityAssociate-Professor
Feb. 2003 - Jul. 2023Yerevan, ArmeniaTeaching following courses: - Startup Engineering and Business Engineering in Bachelor program,
- Financial Mathematics in Bachelor program, - Business-Process Management and Process Mining in Master programs, - Data Analytics and Data Visualization in Master programs,
- Business Organization in Master Program
- Business-Process Management in MBA program,
VTB Bank (Armenia)Head of Development and Planning Department
Apr. 2000 - Apr. 2005Yerevan, ArmeniaReorganized the department, defined new functions, documented bank strategic planning and budgeting processes, designed data warehouse and analytic system. Developed strategic plan, created annual and quarterly budgets, executed bank performance monitoring and analyzing, performed bank branches (100 branches) budgets planning, monitoring, controlling and analyzing activities.
Developed and implemented branches rating (multidimensional system for performance estimation) and motivation (bonus calculation and distribution) systems.
Developed and implemented models (mathematical and spreadsheets) for financial resources management, budgeting (game model for planning), resources planning (lean production), risk management (6 sigma), banking services cost accounting (activity-based costing).
Central Bank of ArmeniaBanking Supervisor
Dec. 1998 - Jan. 2000Yerevan, ArmeniaPrepared and presented to the Board of Central Bank of Armenia quarterly reports of banks liquidity GAP, monthly reports for banks’ CAMELS ratings and analysis and banks’ UBPR reports.
Developed mathematical models for the bank risk management (credit risk, market risk and operational risk) and bank performance optimization, banks new rating system, developed Visual Basic codes for banks reporting system, calculated current liquidity and credit risks normative rates.
Yerevan State UniversityLecturer
Sep. 1994 - Jul. 2005Yerevan, ArmeniaTaught courses: - Financial mathematics, - Mathematical modeling,
- Numerical methods.
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