SymphonyAIDirector, Customer Insights
Jan. 2023Seattle, Washington, United StatesTrusted advisor to senior executives across Retailer accounts helping them leverage new technologies to better understand and leverage AI for decision making. Responsible for mentorship and development of solutions consultants to drive retailer engagement, and collaboration with the their CPG partners. Act as the voice of the customer in product development, guiding product teams toward customer priorities, insights, and optimal outputs for product enhancement and new tool development.