Georgia Tech Research InstituteSenior Research Faculty
Jul. 2019 - Aug. 2021Atlanta, GALead digital transformation projects, within the Information Communications Lab (ICL), Trusted Interoperable Systems and Architectures Division (TISAD). Provide program consulting and thought-leadership on revenue-generating digital transformation initiatives for Federal and State contracts. Systems Integrator (SI) for the State of Georgia’s MMIS (Medicaid Management Information System) enterprise transformation initiative. Provide programmatic leadership to migrate from a monolithic MMIS system to a module-based system leveraging AWS (Amazon Web Services) for the integration platform that allows for interoperability amongst systems using APIs (Application Programming Interfaces). Lead collaboration across teams including development, data, security/privacy, operations, project management, and vendors to successfully deliver cohesively on time and within the allocated budget. Authored and delivered overall program management plan, quality assurance plan, risk management plan, change management plan, and other key client deliverables to satisfy engagement documentation requirements, lending to renewed and expanded contract terms. Lead the full lifecycle ServiceNow Product Development to enable cutting-edge, cloud-based, AI-enabled operations management of the MMIS transformation initiative deployment; completing first-phase of product development 3 months ahead of schedule. Full accountability for configuration management, governance, risk, and compliance (GRC), and ITSM (IT Service Management) teams and the delivery of a fully configured product based on state, federal, and unique client business requirements. Drive creation of scope of work, product roadmap, integrated schedule, hiring, on-boarding, and mentoring of project team members, as well as engagement of clients for coordination of efforts, coaching on organizational change, and implementation planning.