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Work Background
WedySenior Sales and Event General Manager
Jan. 2024
WedySales and Event Coordinator
Jul. 2022 - Apr. 2024RemoteStartup Experience: Seed-level startup, process creation, team training, budget management, customer service, vendor relations. Managing multiple events, vendor contracts, client experience. Event Strategy, Planning, and Execution: Led end-to-end process for over 100+ weddings and elopements. Conceptualized event themes, client’s experiences, and coordinated with vendors for seamless execution. Logistics Management: Oversaw all event logistics: venue selection, contract negotiations, catering, AV setup, photographers, etc. Client Experience: Enhanced client experience through effective communication, addressing clients questions and concerns within 48 hours. Project Management: Developed detailed event plans, budgets, processes, vendor communications, and timelines. Managed deliverables and maintained event progress. Cross-Functional Collaboration: Organized cross-functional workstreams, facilitated collaboration, and addressed project challenges. Ensured timely follow-up and resolution during the event lifecycle. Operational Management: Managed day-to-day event progress, event budget, operations, and partnerships. Leadership: Encouraged team innovation and creativity, fostering continuous improvement.
Sunshine Realty GroupRealtor/ Property Manager
Mar. 2021 - Mar. 2023Austin, Texas Metropolitan AreaAnalyzed market trends, conditions and activities to accurately advise clients and develop a competitive market proposal. Created a sales pipeline to generate leads, prospect potential buyers, sellers, and investors. Liaise between landlords and tenants for a portfolio of 100 residential properties owned by 86 landlords, representing approximately $350,000 in monthly rent and fees. Implemented a marketing plan for the target market using social media, mailers, and Geoleads. Orchestrate conduct of monthly maintenance checks, ensuring that all facilities are fully repaired to be functional, safe and follow city and county regulations. Analyze bids from contractors for provision of property services (i.e.,cleaning, maintenance, and security), leading to a decrease in expenditure.
White Lodging ServicesCatering Sales Manager
Jan. 2019 - Apr. 2020Austin, TexasExceeded budgeted revenue goals by expanding relationships with current clients and acquiring new clients
Revitalized social business by attending trade shows and networking events which led to 25% increase in sales within 2019
Corresponded with new leads within the first 24 hours to gain new business Collaborated with leadership team on creating quarterly networking events at the hotel to capture new corporate business
Developed exciting new promotions for current clients to increase repeat business
Participating fully as a member of the hotel’s management team
Morrissey Hospitality CompaniesAssistant Operational Catering Manager
May. 2018 - Jan. 2019Greater Minneapolis-St. Paul AreaSupervised catering operations including such duties as coordinating staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events of varying size and complexity.
Coordinated activities with other internal departments. Participated in management team meetings to ensure flawless executions. Coordinated and oversaw internal and external catering events, in conjunction with culinary team. Maintained the POS system and ensure staff is trained to operate it efficiently. Planned and forecast using operations system Paycom.
Lumber Exchange Event Center Event Manager
Sep. 2017 - Apr. 2018Minneapolis, MinnesotaGrew event revenue by 15%-18% in the first 3 quarters by pinpointing upselling opportunities, increasing customer satisfaction, and training staff on great customer experience
Established Lumber Exchanges Handbook, Training Materials, and Job Descriptions that led to strong company culture and smooth transition
Hired and trained 36 new employees that led to strong event execution Sold, planned, and executed events for 2018 Super Bowl
Bowlmor AMFEvent Manager
Mar. 2016 - Sep. 2017Greater Minneapolis-St. Paul AreaLead a team of Event Hosts and Event Servers are three properties
Surpassed sales goals by creating new promotions and upselling
Executed events from 10-800 people
Created quarterly themed sales blitz to increase corporate business
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