Emirates Flight CateringAssistant Vice President - People Operations
Oct. 2024 - Mar. 2025Dubai, United Arab EmiratesLed the People Operations department for a large-scale airline catering organisation with a workforce of 11,000 employees. Key responsibilities included overseeing talent acquisition, onboarding, workforce planning, and contingent workforce to meet dynamic organizational needs. Highlights include: * Initiated turnaround and restructuring by introducing cultural transformation programmes, improving employee relations, and embedding high-performance behaviours to deliver consistent service excellence. * Commenced transformation across the recruitment and onboarding experience via digital optimisation, policy reform, and improved compliance. * Introduced HR analytics dashboards providing Board-level insights on hiring, attrition, and engagement trends. * Partnered with executive leadership to drive a culture of performance and agility, positioning HR-People Operations as a key enabler of business resilience.